Samantha

Superb newborn overnight care

I am so grateful for the exceptional care provided by Charlie, our Night Nanny, during a crucial time after the birth of my son. After a caesarean section and a night in special care due to breathing issues, my son was understandably unsettled. Charlie arrived promptly at Colchester General Hospital and took charge of caring for him, providing one-on-one attention throughout the night. Her calm and gentle approach was instrumental in soothing my son, getting him to sleep, and allowing me to rest and recover.

Charlie's professionalism and expertise were evident in every interaction, and her dedication to her work is truly impressive. Her care not only benefited my son but also enabled me to get the rest I so desperately needed after a major surgery. The positive impact of her care was still evident the next day, as my son was much calmer.

I highly recommend Charlie to any new parents in need of night-time care for their baby. Her kindness and expertise make her an invaluable asset to any family.

• Overall
• Communication

by Samantha about Charlie (Maternity Nurse) on 23/01/2026

Response by Charlie on 23/01/2026:

Thankyou so much Samantha for the lovely review. I really enjoyed working with you and your son, and I’m glad you both benefitted from my care. I wish you and your family all the best for the future! Kind regards, Charlie