Jen's Reviews

Poor communication, very disappointing

Sadly Natalie stopped replying to my messages and didn’t show up to our meeting, after rescheduling the first time we arranged to meet. Very disappointing and a shame, not helpful when trying to find someone to entrust your child with. I would have appreciated a message to let me know rather than just not showing up.

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Jen about natalie1989 (Nanny) on 04/05/2026

Response by natalie1989 on 13/05/2026:

We hadn't actually confirmed the re arrange so it wasn't that I didn't turn up, unfortunately as a nanny when personal emergencies happen we have no one that can step in and cover, but we are only human and these things happen occasionally.
I have since reached out to explain the reason as to why I didn't reply and would of appreciated a private follow up message for me to explain rather than just a negative review on a public platform where I then have to justify my side as to not affect future job searches as its not how I operate.

Really lovely nanny!

Ewelina is absolutely lovely, she came to my house and met my family, my baby and dogs loved her! They were very happy in her presence. She’s also very punctual and her communication is great!

• Overall
• Communication

by Jen about Ewelina (Nanny) on 05/05/2026

Response by Ewelina on 05/05/2026:

Thank you so much ! 💚