Illy's 5 Star Reviews
Nanny
4 out of 5
Parents say
Most families praised a warm, patient and engaging carer who built strong bonds, communicated well and respected routines, with children progressing noticeably. However, one review raised serious concerns about practical support, hygiene matters and incomplete background checks, so prospective employers should verify credentials independently.
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Below are the 5 star reviews for illy. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
Illy made us feel totally at ease and comfortable and our 14 month old boy was drawn to her immediately.
For the 2 weeks she looked after him she was kind and gentle and ensured he had a fun activity filled day.
Communication was good and we loved getting videos and photos of him having fun at the library or in the park. At our house she played and sang to him and was remarkably adept at getting him through nappy changes which is a challenge at this age.
Requests and around meals and nap times were followed and she made a concerted effort to help him with his language and walking. Even over a short time we could see him progress faster.
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by
Juno
on 07/10/2026
We cannot recommend illy highly enough. She has been an absolutely wonderful addition to our family and has provided exceptional care with such warmth, kindness, patience, and professionalism.
From the very beginning, we felt completely comfortable and confident leaving our child in her care. She is incredibly trustworthy, reliable, attentive, and genuinely caring. She always go above and beyond to make sure the child feels happy, safe, supported, and cared for.
What really stands out is the genuine connection she has built with our child. She is engaging, nurturing, and thoughtful, and she always make the effort to create a fun, positive, and stimulating environment. Whether it is through activities, play, outings, or simply being there when needed, she brings so much positivity and care to her role.
She is also extremely responsible and organised. Communication is excellent, she is respectful of our routines and preferences, and she handle’s every responsibility with maturity and good judgement. We have always felt that our child is in safe and capable hands.
Most importantly, she has cared for our child with genuine affection and treats him with the same patience, respect, and kindness that any parent would hope for. Her dedication and commitment have meant so much to us as a family.
Finding someone you can completely trust with your child is incredibly important, and we feel very lucky to have had such a wonderful nanny. We would recommend them without hesitation to any family looking for someone caring, dependable, professional, and truly exceptional.
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by
Claire
on 08/09/2026
Illy was my son's nanny. She quickly bonded with him and it was endearing how quickly he felt comfortable around her. I would hear them laughing while I worked from home in the office or hear her reading to him.
She was very conscious of my son's routine & my approach to parenting. She picked it up quickly & it was clear she considered it important. She made an effort to learn & minimise any impact of the change in my sons care. I think it's one of the reasons he was so comfortable with her. Although I also have to admit I think Illy is one of those people kids naturally warm to.
My son grew fond of her and this was clear when they were together. She was professional & friendly, full of energy & a nice person to be around.
She was always willing to help & support. She was also able to handle my complicated family situation with grace. She even remained calm when the complicated family situations became difficult. In a situation where most childcare professionals would likely quit, she stayed. I believe she did this because she genuinely cared for my son.
That is why I am deeply sorry for the issues caused to her reputation because of her time in my employ. My son's mother has been very critical of Illy. I do not believe these views are justified & this is also an unfortunate pattern of behaviour for my son's mom. This is not the first time such criticism has been levied unjustly.
I hope the negative review does not dissuade parents. If you gave Illy a chance I would bet you would be thankful you did. I am grateful to her for all her help, grace and most of all for how she has taken care of my son.
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by
Leon
on 26/08/2026