Rashi

Extremely Disappointing Childcare Experience

We consistently experienced negative communication around normal baby routines, especially sleep patterns, rather than supportive childcare solutions.
If baby isn’t sleeping in the time she decided as nap time, she will complaint saying THEY ARE NOT GETTING REST. She aint flexible at all.
Do we play for them to rest or for our babies to look after?

Instead of feeling reassured as parents, it was always otherwise.
Childcare should focus on supporting a child’s needs with care, patience, and flexibility. Unfortunately, our expectations in these areas were not met.

Communication throughout the process was also disappointing. Important matters regarding notice periods were unclear. The final termination communication being sent immediately after pick-up via message, rather than discussed professionally face-to-face, felt particularly unprofessional. She terminated the contract without giving any notice.

We were also disappointed by comments implying our dietary requirements were an inconvenience. Despite we regularly providing our child’s meals and snacks ourselves, communication around food concerns and menu queries was often ignored. SHE IS NOT FLEXIBLE WITH ANYTHING. She has her own rules and all babies cannot follow same - she doesn’t know this.

After speaking with other parents and comparing experiences with other childcare providers, we feel confident that this setting was not the right fit for our family.

We believe parents deserve transparency, professionalism, respectful communication, and genuine support for their child’s individual needs. Sadly, this was not our experience.

We immediately change to a professional nursery and could see drastic development in our child. This made us happy and my baby always came with a smile from the new nursery from week 1 which was always otherwise at Rashi’s even after 1.5 months.

We would not recommend this setting based on our personal experience.

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Krunal on 02/06/2026

We Regret Choosing This Setting

Negative experience from start to finish with extreme unprofessional behaviour and more complaints rather than childcare support.
Not at all flexible with babies.
It was a stressful experience as a parent.

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Paneri on 02/06/2026

Great childminder

I am very happy with Rashi Childminder. My child is 6 years old, and this was his first time going to a childminder during the school holidays. At first, it was difficult, but now I am completely stress-free because he loves going to Rashi’s place.

In my opinion, Rashi is the best at looking after children. She is kind, patient, and very professional. My child always felt safe and comfortable, and I could see real progress in his confidence and learning.

Communication was excellent. I was always kept informed about daily activities and received photos and videos showing how much my child was enjoying his time. I would highly recommend Rashi to any parent looking for a reliable and caring childminder.

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Sneha on 05/01/2026

A truly great choice for your child!

Rashi is simply the best!
As every parent, when it’s time for your child to start day care, I was super uncomfortable and worried whether I was making the right choice. However it turned out I have done the best choice.
The care Rashi and her helpers provided was warm and loving.
My son started right before he was 2 years old and was there for 3 years.
Never have I ever had doubts my most precious in life was in good hands. He was very well looked after although he wasn’t one of the easy kids at times. Rashi loves her kids, it’s home away from home.
Can’t thank you enough for all your help throughout the ears! Bless you!

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Silviya on 03/01/2026

A Truly Wonderful Daycare-Highly Recommended

As a first-time mom, I was anxious about daycare, but Rashi and her amazing team, especially Navi and Manu, made the transition so smooth. They make sure my little one eats well, sleeps well, and is cared for with so much love. Rashi also communicates a lot with parents, always wanting to understand the child better and support us as well.
She plans activities based on each child’s stage and interests, and within a month my 18-month-old started counting 1–20, recognizing colors and shapes, and expressing her likes confidently. She even started going happily without any fuss!

Rashi also helps with potty training, which has been such a relief. The daycare celebrates all festivals, something very important to me, and encourages crafts, surprises, and creativity.
Overall, it’s a warm, friendly place where kids truly grow and thrive. Highly recommended! 💛

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Meghana on 08/12/2025

You'll be so glad you chose Rashi 💕

As a first time mum who struggled with a lot of anxiety in the early days, finding the right childminder felt daunting. Rashi was the first one I met, and from our first meeting, I knew my daughter would be in the best hands. She instantly put me at ease, talked me through her decades worth of experience, and walked me through what a typical day would look like for my daughter who just turned 2 at the time. Upon my daughters, first few weeks at the setting, Rashi would make it a priority to reassure me every single day with multiple pictures and videos of my daughters day, which truly meant the world to me and eased my anxiety.

Her warmth, professionalism, and experience shine through in everything she does. Not only did she provide the most loving, nurturing environment for my daughter, but she also shared so many valuable parenting tips that helped me grow in confidence as a mum.

Her wonderful team of staff also brought great reassurance, each child receives such attentive, one to one care, and you can see how genuinely invested they all are in every child’s happiness and development.

My daughter absolutely thrived under her care, from speech development, to potty training, to learning to count etc, no stone was left unturned when it came to her personal growth. It was such a blessing knowing she was surrounded by people who genuinely cared for her so much. She left there well equipped and now thriving in her new school. I’ll forever be grateful for the support, guidance and peace of mind Rashi and the team gave me and my daughter and miss them dearly. I couldn’t recommend her highly enough 💕

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Jessica on 19/10/2025

A great environment for a kid to grow

We are incredibly grateful for Rashi’s childcare, where our son has thrived. From the moment we enrolled our son, we felt reassured by Rashi’s professionalism, warmth, and dedication. Rashi and her team created a nurturing and stimulating environment, helping our son grow both academically and socially. We saw remarkable progress in his communication skills, confidence, and independence, thanks to the care and attention the team provided to him. The daily activities are always engaging and educational, and we loved receiving updates through photos and videos, which made us feel connected even when we were apart. What truly stands out is Rashi and her team’s genuine love for the children in their care and it’s evident they treat each one like their own. We couldn’t have asked for a better childcare experience for our son. Thanks a lot Rashi, Mihaela, Navi and Manu for all the love and support. We wholeheartedly recommend Rashi’s childcare to any parent seeking a safe, loving, and enriching environment for their child.

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Chinmoya on 14/10/2025

A truly caring Second Mother

We feel so lucky that we chose Rashi as the childminder for our son. When we first found out about her, we were very worried because our child spoke very little, and in other nurseries or with other childminders we didn’t feel any real support. It often felt like they were just doing it for money, not from the heart.

But when we met Rashi, she welcomed us so warmly and reassured us like a mother. She said, “Send him for a few days, let me see how he is, and I will help him.” From that moment, we saw such a difference. Step by step, with her care, patience, and constant encouragement, our son started improving. She always treated him with so much love, as if he were her own child, and she also guided us as parents motivating us on how to support him better at home.

Rashi put in so much effort herself and gave our child a motherly, caring environment. Sadly, we now have to move him to school, otherwise we would have happily continued with her. From the bottom of our hearts, we would recommend every parent to give Rashi a chance once you do, you will see why we call her the best.

As parents, we always want the best for our child. With Rashi, we got more than the best. We are so thankful for all the love, care, and support she gave to our son and to us as a family. We wish her all the success and hope many more children get the same caring environment that she gives so beautifully.

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Prerak on 25/09/2025

A Safe and Caring Environment for Children”

I sent my son to Rashi’s daycare at 20 months old, and it has truly been one of the best decisions we made for him. From the very beginning, Rashi has been patient, nurturing, and deeply understanding of his needs. She recognizes that every child is unique and adapts her approach to support each child’s individual journey. With her, we have always felt a strong sense of trust and reassurance, knowing that our son is being cared for in the best possible way.

Overall, we are extremely satisfied with our experience and would wholeheartedly recommend Rashi’s childcare to any parent looking for a safe, nurturing, and trustworthy space for their child.

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Himani on 20/08/2025

Highly Recommended – A Home Away from Home

We feel incredibly lucky to have found Rashi Arora’s childcare for our little boy. He was with Rashi for almost 3 months, and in that short time, it became like a second home for him. From the very first day, Rashi and her lovely team made us feel so welcome and reassured — their warmth and kindness made all the difference in helping him settle quickly.

What stood out the most was the genuine care and attention each child received. We used to get regular photos and videos of the fun and educational activities they were doing — whether it was messy play, arts and crafts, celebrating festivals, or just enjoying time outdoors. Seeing our son so happy, engaged, and well looked after gave us such peace of mind and always brought a big smile to our faces.

Unfortunately, we had to move out of the area, and leaving Rashi’s childcare was honestly one of the hardest parts. Even now, our son still asks about the nursery and lights up when we show him the videos from those days. It’s heartwarming to see how fondly he remembers it.

If you're looking for a caring, thoughtful, and nurturing place for your child, one where they’ll be loved, supported, and truly happy, we can’t recommend Rashi enough. Meeting her was one of the best things that happened for our little one, and we’re so grateful for the memories made there.

Thank you, Rashi and Team, for this memorable experience.

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Sarabjit on 30/05/2025