Caroline's 3 Star Reviews
Childminder
4.75 out of 5
Parents say
The childminder receives mixed reviews. Some praise the loving, caring environment and excellent service, noting daily updates and fun activities. However, one reviewer criticises communication issues, suggesting clearer information about availability could prevent misunderstandings. Overall, the childminder is highly recommended by satisfied parents.
Summary generated by AI from the text of recent member reviews
Showing only 3 star reviews
Below are the 3 star reviews for Caroline. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
I contacted this provider with a clear explanation of my needs, including the specific times I was looking for, while also mentioning that I was flexible with scheduling. She did not initially address the timing, but instead asked for the child’s age. Once I provided that information, she responded quickly to say the hours were too early for her but that she was available for pick-ups.
I clarified that I did not require pick-ups and that my request was for morning support, as stated in my original message. I also asked again if there were alternative hours that might work for her, but she read the message and did not respond.
I found this lack of communication to be unprofessional. In the future, I would recommend clearly stating the age range and hours you are available for, to avoid misunderstandings and wasted time for both parties.
Overall
Communication
by
Ana
on 28/06/2025
