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Average Rating: (4.78 from 18 reviews)
We had to use Serpil on an ad hoc basis due to our normal childcare provider fell through. Her home has a huge garden with lots of toys for the kids to play with and both her and her mother showed excellent care looking after our daughter. As an added bonus Serpil was in touch throughout the day keeping us up to date with how our little one in doing which we really appreciated - shame I cannot rate communication 6 stars!
I would not hesitate to use Serpil again and would thoroughly recommend her.
Serpil and her Mum is doing a great job and helped us a lot looking after 2 our girls. Thanks to Serpil and her Mum our eldest daughter now is potty trained. All the best wishes to expand and grow! Many Thanks!!!
My son Aidan was with Serpil from 11 months to nearly 3 and a half (only left after we moved out of London)
She is a fantastic childminder. Very calm and caring but good at setting boundaries too.
The children are always busy and do loads of different things - from crafting to outdoor playing as well as park trips.
Serpil’s mum is lovely with the children and Aidan adored both of them.
Serpil is always happy to work with you on issues you want to tackle - eg dropping naps, improving eating, sharing toys etc.
Serpil was the perfect person to leave Aidan with when I went back to work as a nervous first time mum - so pleased we found her as Aidan settled so quickly and was such a weight off my mind.
Serpil also provides all food and makes excellent healthy lunches and dinners. Was great to know Aidan was eating healthy when there as well as reducing stress of having to sort lunch boxes / make dinner on a work day.
She is also great at keeping on top of the admin - always invoices in a timely way and went above and beyond to help resolve an issue for us with our free childcare hours, despite issue being caused by an error in our application and nothing to do with Serpil.
Her and her mum create a lovely home setting and I was v sad to say goodbye.
My daughter thoroughly enjoyed her time with Serpil, her lovely daughter, and her mum. She was with Serpil for around 2 years and had a lovely group of friends there. It’s a nice, homely environment and she was always excited to go there!
Serpil and her mum looked after my son from just before his first birthday, until he went to nursery at two and a half. He absolutely adored both of them, and we felt confident leaving our child in their care.
I completely agree with the other reviews - Serpil is calm, patient and loving with the children. Our son ate, slept and behaved better at Serpil's than in any other setting.
I wanted to add one more thing. When our nursery plans fell through, Sepril continued to look after our son even though we had officially given her notice. She did this for several months while we looked for another nursery place.
This wasn't the first time that she had saved our skins. On several occasions, she took in our son, sometimes at the last minute, so that my husband or I could deal with some work emergency. We both work full time, and we really appreciated Serpil's flexibility.
Serpil looked after our boy from when he was a year old and she has been incredible throughout. She is incredibly calm, supportive and caring and teaches the children good behaviour and boundaries in a loving and fair way. The children clearly adore her and feel safe and supported in her care.
Serpil was always incredibly supportive in helping us if we were trying to teach our child something and would always explain what she had been doing so we could all be consistent.
We have all grown to love Serpil and her mum - they feel like an extension of our family!
Serpil is simply Amazing and I really appreciate her love and care towards my son. My son started with Serpil when he was 10months old and being a first time mum I was super nervous that I had to leave my child. The first time I met serpil my son was very happy with her and warmed up to her easy because Serpil is so friendly and she loves children so the children also loves her. My son was so happy with Serpil and enjoyed going there to play and learn. My son has been with Serpil for over two years and I never had a complaint or anything negative as he was so happy. Serpil cared for my son like her own that she will call to check on us when my son is not in to ask if everything is okay with us which I really appreciated because not everyone will have the time to do that. Thank you so much Serpil for everything, will definitely keep in touch, Zac is missing you and will bring him around soon.
Serpil combines a genuine warmth and affection for children, with firmness and clear boundaries when they are necessary. That she genuinely enjoys spending time with children, and that they reciprocate by enjoying spending time with her, is immediately obvious. Both our boys became very comfortable with her very quickly, which was quite an achievement given that they both tended to be clingy to us and wary of others, including members of our families. Not only does she form strong relationships with children, but she also helps to foster friendships between children: both of our sons have made some of their first genuine friendships at her house. She is professional and her communication is excellent, making sure she was fully informed and that we were. She was highly sensitive to our requests but more importantly to our boys' needs and development, sometimes showing that she understood them better than we did. The care and opportunities for development that she provided for our children were nothing short of outstanding and we feel very fortunate to have had the boys in such safe and caring hands.
Very nice women and loves kids like hers. She looked after my daughter 3 years, she is the best nanny for my daughter . Highly recommend!!!!!
My daughter began with Serpil when she was just over a year old. Leaving a crying child is incredibly hard but when Serpil would send me videos minutes later of her playing the keyboard and happily singing away all worries vanished! After a few sessions the tears stopped and more often than not my little one wouldn't even bother to kiss me goodbye!! Serpil dealt with my little girls severe food allergies and potty training with absolute ease. I know cuddles were given freely and my daughter was always content and happy. Trusting your precious child with a stranger is a real struggle but I would happily recommend Serpil as an excellent childminder, I'm so grateful that she took care of our baby so well.
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