I want to start by saying how grateful I am to have found Paula, to care for our beautiful baby girl since the age of 1 and almost for a full year. I was incredibly nervous when returning to work, and our preferred nurseries had a long waitlist, as well as compromises I wasn't 100% happy with in terms of distance to our house and overall feeling that my daughter will receive the love and care I wanted her to have.
We found Paula, through a website that confirmed she also held an Ofsted registration, and we scheduled an initial chat at her home, to discuss how she prefers to work, but also what our expectations were. She was so kind, reassuring, and her home is lovely. We then had a second visit, this time with out daughter, and Cassie immediately started playing with the toys available in Paula's home, and loved the books and everything she saw around. They seemed to have bonded straight away.
The first 2 weeks were tough, for me as a mom, and for Cassie who cried when we dropped her off. It was a normal process, but Paula was incredibly reassuring to send me photos of our girl and to reassure us that she would stop crying very quickly after drop off, and would enjoy her meals and play times. Paula would take her to play groups, and also fill in a diary for us daily with updates on activities and meals.
After those initial 2 weeks, Cassandra LOVED going to Paula's place. She would willingly go in her pram in the morning and just light up when she would hear she's going to Paula. She even learned to say her name very quickly, and would pretend to speak on the phone to her when holding the remote. it was adorable. I knew she really was loved and cared for, because of the expression on my daughter's face everytime I would tell her "We're going to Paula's!". She was always well fed, didn't get nappy rashes, and would even have medicine when going through a little cold. Paula would take amazing care of her. Cassie made friends with Kaia and Kairo, and she learned soo many new things, songs, manners (thank you and please) and my jaw dropped when at 22 months she recited the alphabet without me teaching her. It was all Paula.
Cassie's grandparents (our parents) also often commended their relationship, and told us how lucky we were to have found Paula. We agree. We are incredibly grateful for all her love and dedication. We have now moved out of the UK, but we still keep in touch, and Cassie still loves seeing photos of her friends.
THANK YOU PAULA! We couldn't recommend her highly enough! Any family who will have Paula as their carer, is lucky to have her.

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• Cleanliness
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• Communication