Latest Reviews
Here are some of the latest reviews that we have received from parents who have used childcare providers and tutors listed on Childcare.co.uk.
Rating Distribution
4.9 from 75,255 reviews
We had a disappointing experience with this nanny, particularly regarding her reliability and communication.
Following three successful trial days caring for our eight-month-old son, we agreed that she would begin working with our family in October. We felt comfortable with her, believed we had found a suitable nanny and, on that basis, stopped searching for alternative childcare.
However, just three days before our return to London and her anticipated start date, I contacted her to confirm the agreed working days and times. It was only then that she informed me she had accepted another career opportunity that she could not turn down.
Whilst I fully appreciate that she was not contractually bound to us and was entitled to pursue other opportunities, I found the manner in which she handled the situation extremely unprofessional and inconsiderate. She did not proactively inform us of her change in circumstances, and I am left wondering when she would have communicated her decision had I not contacted her first.
What makes the situation even more disappointing is that I have since noticed her advertising herself as available for full-time nanny work, five days a week, which has raised further questions for me about the transparency of her communication with us.
Her last-minute withdrawal placed our family in a very difficult position, leaving us scrambling to find alternative childcare with virtually no notice. Anyone who has searched for a nanny for a young baby will appreciate the time, effort and trust involved in finding the right person.
Although our experience with her during the trial days was positive, unfortunately, the way she handled our subsequent arrangement has significantly undermined our confidence in her professionalism and reliability.
I understand that circumstances change, but I believe that honesty, timely communication and consideration for families relying on childcare arrangements are fundamental qualities in a professional nanny.
I am sharing this experience so that other parents can make an informed decision when considering childcare arrangements.
Our son has been in Minu's care for over two years. We moved him from a well-known international nursery, and handing his care to a childminder was an unknown for us and we have had no regrets. The bond he has formed with Minu is stronger than anything we found in a more standard nursery setting.
Minu is reliable and personable. She has been there for the big milestones, from his first steps and first words to everything since. Our son had really flourished under her care. He is kind, smart and well spoken because he is so well looked after.
The food is balanced and largely homemade. These are meals you would be proud to serve your own family.
She is a mother herself and understands what parents need and she cares for our son like one of her own. She creates an environment that works for you and your child. Her own children are lovely and caring, and a testament to her parenting.
Debbie and David are absolutely amazing. My daughter adores her time spent here. I know she's well looked after and entertained while in their care. They go above and beyond and even give us updates on our little one throughout the day. Couldn't ask for better as these guys are above standard, really caring and friendly and brilliant with kids!
Taylor
I was very pleased to sign an agreement with this person; however, five days before the start of the half-term break, it turned out she was having persistent issues with her bank—problems she claimed she didn't have time to resolve. As a result, neither my Monzo nor my Metro Bank account would accept the payment details she provided. I offered several alternatives, such as using a payment link where she could enter her details by herself or using PayPal. I even asked her to share her bank transfer details directly from her banking app to ensure everything was correct. She insisted that she was too busy, claimed the details she had provided were correct—adding that "others manage to pay just fine"—and then demanded that I bring cash instead. The whole situation felt wrong, so I refused this method of payment. Consequently, I was forced to cancel the contract, leaving me without childcare and with no other options, given how late it was. I can’t help but wonder if this was a deliberate move to back out of the agreement—it’s just a shame it happened at the very last minute.
Oktawia
Gayle has been childminding for my daughter since 6 months old. My daughter has always thoroughly enjoyed her time with Gayle, including walks with Lola (her dog) on the Downs and birthday parties in the woods! Gayle provides a nurturing family environment, and has always gone above and beyond in looking after my daughter, including general support and flexibility. I have recommended Gayle to a number of friends/colleagues who have also used her services, and all have experienced such wonderful care for their kids. My daughter loves the variety of toys and books, as well as playing outside in the mud kitchen (and paddling pool in the summer). My daughter is always happy to go to Gayle's and has had a great learning experience - often surprising me with some new knowledge she has learned in Gayle's care.
Hanan Mukhtar provides a wonderful childcare service. She is warm, caring, patient and genuinely passionate about the children in her care. She creates a safe, welcoming and nurturing environment where children feel happy, comfortable and supported.
Hanan goes above and beyond to make every child feel special, offering engaging activities that encourage learning, confidence and development. Her dedication, professionalism and attention to each child’s individual needs really stand out.
I would highly recommend Hanan to any parent looking for reliable, loving and high-quality childcare.
We were lucky to have Preet as our night nanny for a full week when our daughter was just five weeks old. She was always punctual and kept us well informed, so we never had to wonder how the night had gone. Her judgement was consistently sound, which gave us real peace of mind during an exhausting stage.
What stood out most was how much she clearly cares about her work. Watching her with our daughter, it was obvious she has a natural love of children and real warmth in how she looks after them. We would highly recommend Preet to anyone looking for a wonderful nanny.
Peter
I cannot recommend Susu highly enough. She looked after our daughter from the age of five months until she turned three and began preschool. The only reason her full-time role with our family came to an end was because our daughter started school, although Susu still babysits for us regularly and remains an important part of our lives.
Susu was truly a lifeline for our family, particularly during the Covid years. Without family living nearby, we relied heavily on her support, experience, and guidance. From weaning and sleep training to potty training, walking, talking, and every milestone in between, Susu helped us navigate the early years with confidence and care.
Our daughter warmed to Susu very quickly and thrived in her care. They spent countless hours together outdoors, exploring and enjoying nature, and Susu was always happy to take her to baby classes and activities. What impressed us most was her endless patience and enthusiasm. She would spend hours playing with our daughter, never seeming to tire of imaginative games and activities. While working from home, I would often hear the two of them laughing together throughout the day, which was incredibly reassuring and brought so much joy to our home.
In addition to being a wonderful nanny, Susu can cook, follows instructions carefully, and keeps everything tidy and organised. She is reliable, hardworking, warm, and genuinely invested in the wellbeing and development of the children she cares for.
We miss having Susu's daily presence in our home, and any family fortunate enough to hire her will be gaining someone truly special. She has had a hugely positive impact on our daughter's life and on our family as a whole, and we will always be grateful for the love and care she has shown us.
Our daughter would also like to add a few words:
"I'm happy and I love Susu. I hope she has a nice time, and I want her to look after me forever. I hope she has a nice time in her new job. Susu plays with me and is never boring!"
Mai
Roxy took care of our daughter when we moved to Leyton and we couldn't have been happier. Our daughter settled almost immediately and looked forward to seeing her every day. Roxy and her team were all kind, generous and caring. The communication was excellent and the development was considered and clear. Thank you Roxy!
Carrie is an absolutely amazing childminder, and I honestly couldn’t recommend her more highly. My son was with Carrie for two years, and she gave him a true home-from-home experience where he was loved, cared for, and made to feel part of the family.
When you choose Carrie, you don’t just get her incredible care; you get her wonderful family too! My son absolutely adored her older boys and loved Dave, her husband, just as much. They all played such a special part in his time there, and it means so much to us that he still keeps in touch with Carrie now.
Carrie made sure the children had lots of fun, taking them to local groups and organising plenty of lovely activities and adventures. She also used to send me the funniest photos throughout the day, which always gave me a much-needed smile and a welcome little moment of joy during my working day!
Carrie is warm, caring, fun, and absolutely brilliant at what she does. The love and dedication she puts into caring for the children really shines through, and knowing my son was happy, safe, and loved while I was at work was priceless.
We feel so lucky to have found Carrie, and she will always hold a special place in our hearts. If you’re looking for a childminder who genuinely cares and makes your child feel like one of her own, I couldn’t recommend Carrie enough. ❤️
Tanjin took excellent care of my daughter for one-off, last minute childcare to enable me to attend an interview. I was concerned as my 17 month old currently spends all day with me and warned her she’ll likely be difficult which did not deter Tanjin. A few others had (respectfully and rightly) rejected me as they care for other kids who could be disrupted by extended crying. Tanjin quickly established trust with my daughter, helping her relax and have fun whilst modelling good, safe behaviour. She took an interest in her before meeting, followed my instructions and my daughters current routine. My daughter was very happy with her and I wouldn’t hesitate to use her again. There was great communication throughout and punctual arrangements.
Olivia is the first person we've used to sit for the kids (9&4) and I was delighted with how easily the kids took to her. She has such a warm personality and they look forward to her coming. My 4 year old loves her reading to him and I feel happy knowing Olivia is with them.
Our first visit with our baby boy couldn't have gone better. Shibani was amazing with him and she connected with him straight away, making us feel at ease immediately. Her happy upbeat approach is wonderful and we could already tell that she knows how to get children to engage in activities happily.
The play-areas, bathroom and kitchen/ dining areas were all very clean, modern and very well thought through. There was a wide range of toys, books and activities, which my son couldn't wait to start playing with. Shibani has put so much care and attention to every detail, and it shows. She also provided us with example menus which we were impressed by the variety and healthiness. We left feeling happy and confident about leaving our son here with Shibani in future - a great first impression!
If you are first time mum,parent looking for a childminder who will make you feel at ease please take a moment to read this ❤️
As a first time mum finding childcare for my little boy was one of the biggest decisions I had to make. There were so many things to think about so many worries and honestly I was quite anxious about leaving my baby with someone else for the first time. Maximus was just nine months old when he started with caroline and I wanted to find someone who would genuinely care for him understand his needs and give him the individual attention I felt he needed at that age.
I found caroline here on on this website, and I am so grateful that I did.
From our very first meeting caroline made me feel comfortable and reassured. She took the time to explain everything answer my questions and talk me through the differences between childminders and nurseries. What I particularly appreciated was that she never made me feel pressured into choosing her. She was open honest, warm and incredibly informative, and I left our meeting feeling confident that I understood everything and that I had found the right person for us.
Looking back I honestly couldn't have made a better choice.
The care and love she gives to the children is what stands out the most.
I cannot fault the way caroline looks after max. She is caring patient, attentive and genuinely invested in his wellbeing. During our settling in sessions I was naturally nervous but seeing how settled and comfortable max became helped put my mind at ease so much. He has never cried when going into her house and seeing his little face light up when he sees caroline is one of the loveliest things as a mum. ❤️
Her home is also beautifully clean and welcoming which was important to me and she keeps me updated with detailed notes about what max has been doing, what he has eaten, the activities they have enjoyed and whether they hace been out to a playgroup. She also shares photos and videos which I absolutely love. It means I can see little glimpses of his day and feel connected to what he is experiencing even when I am at work.
One thing I woul really like other parents to know is that being with a childminder doesn't necessary mean your little one misses out on socialising or new experiences.
Caroline regularly takes the children to playgroups where they can spend time with other children play socialise and build their confidence. They then come home and enjoy further activities and developmental play. I love that maxi gets the best of both worlds, the comfort and individual attention of a smaller home environment alongside opportunities to explore learn and interact with other children.
As a first time mum I have also really appreciated caroline's advice support and understanding. Whether I had questions about max's routine sleep or different stages of his development, she's always been happy to offer guidance and reassurance. Having someone experienced and approachable to turn to has been genuinely valuable to me.
Another huge reason Caroline has been such a perfect fit for our family is her flexibility.
I am self employed and run my own business, so returning to work after nine months of maternity leave came with plenty of worries of its own. I wasn't sure how quickly my business would pick up again and I needed childcare that could work around the realities of being self employed. Caroline has been incredibly understanding and accommodating, which has taken a huge amount of pressure off me during what has been a big transition.
I know every family has different needs and for me that flexibility, combined with the personal care max receives has made such a difference.
I know how daunting it can feel when you are looking for childcare for the first time. You want someone you can trust, someone who understands that your little one is your whole world and someone who will treat them with kindness and care when you are not there.
For me Caroline has been exactly that person.
I am genuinely grateful that I found her and I would happily recommend her to any parent looking for a caring atentive and suportive childminder. Choosing childcare is such a personal decision but if you are feeling nervous or unsure where to start I hope my experience gives you a little reassurance.
Thank you Caroline, for looking after my max so beautifully and for helping this first time mum feel so much more confident about returning to work. It means more than you know. ❤️
Thank you x
Karla has been amazing with my little baby boy since day one, i was nervous to bring someone else in, but she made me feel at ease with her calm and caring approach, she gives her full attention to his needs. My boy took to her straight away because of this, i am very happy i met Karla and she comes weekly to nanny for me :)
Aqsa is absolutely wonderful. I have a very clingy baby and the way Aqsa has supported us during the transition, going extra mile to make sure my daughter gets settled and feels safe and happy is commendable. I couldn't be more happier that we found Aqsa. She is very understanding and accommodating.
She provides a safe and nurturing environment to keep the kids busy with activities and takes them outdoors too. We especially love the daily photos from her to keep us updated.
We hired Jemima to help us for a few nights for our 6 week old baby, initially just whilst I was away and my wife needed a break. She was brilliant and fitted in seamlessly - she looked after our baby all night, bathing, soothing, nappy changes, bottle feeding etc.
We have since used Jemima many times since and continue to use her both in the day and night. Could not recommend more highly.
Paula and Molly are absolutely BRILLIANT. I can’t recommend them enough. After being a bit stuck with childcare options for me returning to work and original nursery not having the right timeframe for my 2 to start I needed to find someone who could have them in the meantime… and we were so impressed that both the kids will be staying with them. It’s a no brainier!
Trusting someone to have both my babies was something that brought me a lot of anxiety but from the very first time we met them we immediately felt at ease. I was especially anxious with my first, entering the two’s and previously struggling with me leaving him, well apparently Molly and Paula are magic because he’s obsessed! Even more so when he is difficult and helping him with those big emotions. They are very attentive to both the kids and are amazing at keeping you up to date about how the day is going.
My youngest has several allergies, which includes her needing EpiPens. This was another anxiety riddled mess for me to navigate, from the second I mentioned this they made me feel at ease with prior knowledge, their own expierence with checking ingredients as well as asking all the right questions to make sure they had all the right knowledge and information. Fair to say she has continued to be a little foodie monster whilst under their care.
The communication is excellent, they work with you as the parent and more importantly you can see they are both passionate about what they do. The kids are truly obsessed and they have made my journey back into work far more enjoyable and less stressful.
We live away from family so don’t always have the stability for the kids that sometimes would be nice however both Paula and Molly have provided this for both of my children and I’m forever grateful for that.
Truly a home away from home❤️
Thank you!
I wish I had found Mercy sooner! She has been so helpful, kind, and understanding from the very beginning, and I honestly cannot recommend her enough!
My two-year-old daughter has always been very attached to me, and I never felt comfortable leaving her with anyone until we found Mercy. She was so patient and caring throughout the settling-in process, doing everything she could to help my little girl feel safe, comfortable, and happy. It was such a relief to find someone who made the whole experience so much easier for both of us!
Mercy is incredibly professional and experienced, and it’s clear that she genuinely loves what she does. She has a real gift for creating a warm, welcoming, and nurturing environment where children can feel happy and thrive.
She is also wonderfully flexible and understanding of each family’s individual circumstances, always doing her best to accommodate the needs of both the children and their parents.
I feel so lucky to have found Mercy, and I’m truly grateful for the care, kindness, and reassurance she has given us. I would wholeheartedly recommend her to any parent looking for a caring, trustworthy, and dedicated childminder!
Marg