I have used Zena now a few times. She's flexible, reliable and I trust her with my home key. The kids love her and get excited knowing she'll be spending time with them. She has done what I've asked regarding care of my kids and I have feeling if I'd ask more she'd do it too. I am pleased and would recommend her. I would love more communication when kids are with her but I'm just an anxious person and worry I will general and I know my kids are in good hands.