4 stars (8)

Childminder in Surbiton

Babysitter in Surbiton

Female Non-smoker Member since Jan 2016 Last Updated Jan 2019 Last Login 20 Nov 2019 Email

My Summary

DBS Check
Ofsted Registered

About Me

Hello, my name's Yaso.

I've brought up 2 children and look after my two grandchildren (Aged 4 & 2) full time.

I thoroughly enjoy looking after my grandchildren and since retiring from running a grocery store. I started working in a nursery for more than year whilst also helping my daughter with her children as she gradually went back to work. I would like to use this as an opportunity to look after more children.

We have a semi detached house in Berrylands and since my children have left we have converted some of it into a nursery.

I am very patient, kind, organised, calm, caring and loving person. I enjoy playing with children reading books, singing nursery rhymes, drawing, colouring, making arts & crafts, cooking, roleplay and walking to the park. I have a large playroom with a large selection of toys as well as outdoor toys a playhouse, sandpit, slide, swing, bikes, trikes, balls and a growing area for plants and vegetables.

We make sure the children are fed healthily with plenty of fruit and vegetables, most of which are home cooked. I am happy to provide healthy meals, snacks and drinks.

I encourage children to help me with the preparation of food.

Please don't hesitate to contact me for any other information.

Yaso

My Experience

I have brought up my own children, helped encourage their learning to achieve their goals.

My grandchildren have been a blessing and has given me a new challenge in life and I want to take this further by opening up our home to more children.

I have also had over a year's full time experience working at Dicky Bird's Nursery in Surbiton. This was important to me so I gain the experience to manage a larger number of children and am up to date with current practices.

My Qualifications

I am DBS approved.
Achieved:
Level 3 qualification in child minding.
12 hour paediatric first aid course.
Food & hygiene course.
Safeguarding course.

My Availability

Fully flexiable
Full time
Part time
Evenings
Pick ups from Our Lady Immaculate Catholic & Long Ditton Infant School

Mon Tue Wed Thu Fri Sat Sun
Before School yes yes yes yes yes no no
Morning yes yes yes yes yes no no
Afternoon yes yes yes yes yes no no
After School yes yes yes yes yes no no
Evening yes yes yes yes yes no no
Overnight no no no no no no no
Last Updated: 20/02/2019

My Fees

  • Babysitting from £8.50 per hour
  • Childminding from £6.00 per hour

A full day is charged at £5 per hour.
Number of children and days per week will also affect pricing.

My Local Schools

This childminder has not yet informed us whether or not they provide any drop off or pick up services at local schools.

My Documents

Reviews

Below are the latest reviews for Yaso. Please note that reviews represent the subjective opinions of other Childcare.co.uk users and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.

I used Yaso in Nov 2018 for a few weeks as my parents (who normally look after my son, who was 9 months old at the time, had to attend a family bereavement abroad)

As a new mum of course I was apprehensive leaving my little boy with some one other than family, but when I visited Yaso's' place I was immediate put to ease. My son was instantly comfortable in her play area and with Yaso herself.

She was very professionally, messaging to keep me updated on my son and responding quickly to any messages that I had.

I would not hesitate to use her again and would highly recommend her.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by about Yaso on 27/01/2019

Yaso has been looking after my daughter for over 2 years.
During this time I am proud to say that it has been an absolute joy to watch my daughter thrive in Yaso’ s care . I am pleased I chose her to be my child’s minder.
Yaso has demonstrated that she is caring and patient with my daughter and the other children in her care. Yaso also demonstrates a high degree of experience in caring for children.
She is calm in her approach as she takes time to meet the differing needs of the children.
My daughter is very fond of Yaso and this is evidenced aa she happily waves goodby at each drop off and requires persuading when I pick her up to go home.

As a working mum reliability is of paramount importance to me. Yaso is very reliable making it possible for me to hold down my full time job.

Yaso has incorporated outdoor activities for my daughter which she thoroughly enjoys. I feel involved as Yaso keeps me informed of the activities carried out and of my daughter’s participation on a daily basis and of any significant developmental milestone my daughter reaches.
As well as engaging in outdoor activities, Yaso’s setting is clean and adequately furnished as well as equipped with age appropriate toys that have contributed greatly to my daughter’s development. When the weather is warmer, Yaso’s garden provides a lovely outdoor play area for the children.

Seeing how my daughter is happy, has thrived and developed in Yaso’s care, I am happy and with no hesitation will recommend her childminding services to anyone requiring a childminder.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 4 stars Food
  • 5 stars Communication

by about Yaso on 07/01/2019

Yaso looked after my 3 year old child for almost a year and I found there to be a number of issues arising with her childcare practices.

My child would often be handed back to me at the end of the day looking very dirty and dishevelled, with food marks on her face and clothes, messy hair and inadequately dressed for returning home. One chilly evening I was walking to Yaso's house to pick up my daughter and Yaso passed me in her car. Yaso handed my child back to me from her car and didn't even take the time to bring my daughter's jacket out with her (which was still in Yaso's house). Yaso immediately drove off without mentioning the jacket and I was therefore unable to retrieve it from her house until the next day. This caused my child a great deal of distress as she then had to walk home with me with no jacket on.

Yaso would often not return my phone messages if I made queries as to how my child was during the day, and when I did manage to talk to Yaso face-to-face, her answers would be brief, dismissive and coming across as dishonest. There was no clarity as to what my daughter had done during the day, what her dietary intake had been like and whether there had been any accidents or incidents. She also failed to talk to me about my child's learning developments during the day.

There was one 8 year old boy who had been bullying my daughter at Yaso's house. My daughter was visibly frightened of him as she stated he would often "hit her". I confronted Yaso on the boy's behaviour and Yaso replied that she; "wasn't aware of anything happening" between the boy and my daughter. I was confused by her apparent lack of knowledge of this I hoped she would be observant of these risky occurrences. My daughter also complained about Yaso's grandchildren “picking on her” and again Yaso would make no comment on this and denied any knowledge. I made it clear to Yaso that I wanted my daughter to be watched more fully as I didn’t want this to continue.

Yaso often left my child in the care of a female "assistant" (in Yaso's words) who was unknown to me throughout the time I had used Yaso's services. It emerge that this woman often took my daughter to her house without my knowing. Yaso often lied to me by telling me my daughter was "with her" (Yaso) and she appeared very evasive when I asked Yaso who the other woman was. Yaso never provided any written details of the woman's name, child care credentials, background history or proof of a DBS check. Yaso only offered me a brief description of the lady’s background when I asked her. I was very upset when my daughter informed me that she’d spent a day at the woman’s house as it was my understanding that Yaso was looking after her.

There were a number of occasions where my daughter would talk about having had "falls" or "hurting herself" when at Yaso's house but Yaso didn't report any incidents and failed to keep any written records of accidents at all. Yaso only informed me of another child "pushing" my daughter and causing my child to "fall over" after I confronted Yaso about my daughter's injury.

My daughter once complained to me about a "painful and sore thumb". I observed her thumb to be swollen whilst bathing her. Upon confronting Yaso about this, Yaso admitted that she “believes” my daughter had been "pushed to the floor by another child in her care". My daughter was taken to A&E by me shortly afterwards to have it checked.

Yaso never provided me with any written details of incidents. Months after this incident Yaso handed me a scrap of paper briefly detailing an incident of my daughter "falling over" that day, but this was not worth the paper it was written on due to its lack of detail.

Yaso once texted me whilst I was at work to say that my daughter had "a fever" and that she had "given her Calpol medicine". I immediately tried to contact Yaso due to worry, but upon answering my call, she simply told me to “call back later as she’s gone out and couldn’t speak to me”. This conveyed a lack of compassion and empathy. I had not permitted Yaso to give my daughter any medication and there was no sign of her having a fever that evening.

My child would often be excitable and restless after staying at Yaso during the day and would sometimes not settle to bed until after 11pm. I asked Yaso on a number of occasions if my child had slept during the day and she would reply "no, she's been awake". My child contradicted this however on occasions and told me she “had slept for 1-2 hours during the day". I expect she had slept longer however.

Yaso would often demand payments for my daughter's childcare sporadically and this was not always at a time which was equally convenient for me. There were occasions where Yaso would threaten to stop childcare for my daughter “within a couple of days" if I didn't make a payment to her. This caused me a great deal of distress and anxiety. Yaso appeared to be more focussed on receiving her payment for my daughter’s childcare than offering my daughter a quality service of care which was disappointing.

Finally in a text message, Yaso informed me that she could “no longer take care of my child as of 15th July”. This only gave me 3 day's notice. Yaso never clearly explained to me the rationale for this. I asked Yaso how she expected me to find a new childminder in a matter of days and she simply replied; “you need to sort something out”. Yaso stated she "might see my daughter gain on 7th August”. I then had to find urgent childcare for my daughter, which was very costly and stressful, I had to re-shuffle my work shifts to cover my daughter's care and I had to place a lot of pressure on others to look after her to fill any gaps.

Unfortunately as a result of Yaso’s behaviour I did not wish to utilize Yaso’s services and have since found an alternative childminder. My daughter had to re-settle with a new childminder which was a challenge for her. Yaso never showed any compassion towards the situation she had left me in or any real interest in improving the quality of her care. I never heard from Yaso again on 7th August as she had suggested she would do.

I give Yaso 1 star as she initially appeared competent and experienced in her role. However this was regrettably proven wrong after a short time.

  • 1 stars Overall

by about Yaso on 03/09/2017


Response by Yaso on 02/01/2019:

We categorically deny this review.
We have consulted childcare.co.uk and submitted all proof (over 60 text messages) whom refuse to remove the review unless we categorically prove otherwise, which is impossible.
The child was in my care for over two years and responded negatively to the mother's lack of attention and care, it was a period of change for the family which the child's needs were not prioritised. During the care the mother entered a new relationship and was consistently late in picking up her child, which was interfering with other school pickups.
When being collected the child would rebel against the mother and not want to go home.
On top of this the account's debt increased to up to £2k upon which I had to repeatedly ask the arrears to be reduced and was forced to refuse childcare until it was cleared. We still have £260 outstanding.
We regret having to provide such detail but are forced to do so as a result of the review and no other options being available.

My daughter started going to Yaso's in the first week of May. In the third week I was called and told Ayanna can no longer be accomodated. There was no advance notice and I was told she can come the next day but not thereafter. The reason - my daughter was taking more time than expected to adjust and cried during the day (I completely agree with this fact) and was too clingy. This is true however at the beginning I was promised that an assistant would be kept full time once my child joined Yaso's daycare - since Ayanna would be the 4th (or 5th) child and having an assistant could be compulsory by law. This was not the case and the reason given to my that since ayanna is clingy and Yaso can't do anything else in the day is unacceptable (given I was assured an assistant would be hired full-time). In addition in the second week I was not informed for 3 days straight on how my daughter was coping up - my calls were not returned and on the fourth day I was given an updated that my daughter is doing well (this is 2 days before I was told my daughter is not doing well and can no longer be accomodated) and Yaso had some emergency due to which she could not respond.

All the other kids at the facility seemed to be taken care off at an acceptable standard and I have no doubt on Yasos abilities given she is a mum and grandmum herself - however I cannot say the same about her commitment given how easily (and abruptly) she informed us of her decision. This caused us a lot of hassle (as you can imagine) and both my husband and I had to take multiple leaves from work to look after our daughter and find a new daycare.

  • 1 stars Overall
  • 3 stars Setting
  • 3 stars Cleanliness
  • 2 stars Food
  • 1 stars Communication

by about Yaso on 19/06/2017


Response by Yaso on 27/10/2018:

Dear Tulika,
I am very sorry you feel this way, we did our best to make it work.
The care was discontinued at the end of a trial period with two days notice.
You were offered a further two days of childcare to enable you to make arrangements.
Unfortunately every time I would put your child down she would scream not allowing me to take care of the rest of the children in my care.
I do hope your daughter is settled and happy in new care, she was a very sweet affectionate child.
Yaso

Yaso has looked after our daughter since she was just 11 months old. As soon as I met Yaso I was impressed by her friendly, calm, gentle personality and was confident that she would be the right childminder for us. Yaso takes time to get to know the children that she cares for. She is flexible and accommodating to their individual needs. Yaso keeps us up to date with any significant developments and changes that she notices while caring for our daughter. Her setting is clean, spacious, safe, and has a variety of age appropriate toys. She also has a lovely garden that our daughter enjoys spending time in during the summer.

I work part time so Yaso cares for our daughter for just one afternoon a week however, its easy to see the impact that she makes. Our daughter returns home very vocal and is a lot more confident with other children the following day. She clearly gets a lot of enjoyment from socialising with the other children while at Yasos house. I wouldn't hesitate to recommend Yaso as a childminder and am so pleased that I found her.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Communication

by about Yaso on 03/02/2017

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