Charmaine has cared for my youngest daughter and my middle son for a full academic year, from September until July. We initially joined on a full-time basis while I was at university, and later switched to 15 hours a week in May when my schedule changed. Unfortunately, we won’t be able to continue next academic year due to hours changed both for us and for setting. Otherwise, we would have been very happy to stay on.

For my daughter, this was her very first nursery experience at just 1.5 years old, and she absolutely loved it from day one – she was so happy every single day, which is the best feedback a parent could give. My son also enjoyed his time there enormously and learnt so much, making his transition to Reception this September a very smooth one.

Charmaine provided a variety of structured activities and kept parents updated with daily reports, food lists, and monthly bundles of photos. She even shared reading lists and song links so we could continue familiar activities at home. Her setting is beautiful, spacious, and very well organised, creating a calm and engaging space for children to learn and play.

She supported our son with his toileting routine, which was a great help in getting him ready for school, especially considering his additional needs. Academically, he learnt early counting, basics of maths, reading, and the alphabet – truly impressive for a child under four, thanks to Charmaine’s wonderful teaching skills.

The children also enjoyed trips, photo sessions, social events, and even weekend homework folders filled with books and activities, which they loved doing at home. This made their childcare experience rich, varied, and full of happy memories.

We will really miss Charmaine and hope to join again in the future if full-time hours become available. Thank you so much for your kindness, dedication, and the wonderful care you’ve given our children this year!

• Overall
• Setting
• Cleanliness
• Food
• Communication