So I wish this could be a good review but as the saying goes, every action has a consequence and this review is a consequence of this childminders action and to also express my feelings because she doesn't answer my phone calls or return my call like she said she would. She has massively let down my little boy and this has really put me off childminders. We first came to this childminder in March after seeing her profile on childcare.co.uk. She was starting up her childminding business and we really liked how she interacted with our son and she had a strong work background or working with challenging children so we made the decision to go with this childminder which I now regret doing. A month or so went past and everything seemed to be taking a long time but we stuck with her which again we now regret doing. It now was June time and she had been given the all clear that she could start up. So my son started with her in July. I noticed that every time I went to pick my son up I would ask her has everything been ok and she would say yes all the time, not once in all the time my son was with her did she ever communicate with me as a parent that she had concerns. When I look back now the way she communicated with me as a parent who's child was in her care was not good. This should have been a red flag but I just thought she is new to the job so is still learning. She also had 2 other children in her care who were younger than my son but from what I witnessed my son played with the other child fine. I noticed that the very final week of her looking after my son that she was distant from me and just funny as in not really wanting to communicate with me, body language very off and I had noticed that she had removed me mysteriously from t he childminding group which she had added me to in the first place! this was in her words so we could see what outings etc they were all going to be doing and could see what my son would be doing which I thought this was a good idea but I just randomly got kicked out of the group. I know this because it said 'shelley has removed you'. No explanation as to why she had removed me. It almost felt like she was just slowly trying to get rid of my son. I also noticed that this childminder appears to like to 'hord' nappies! I know this because I had given her a bunch of nappies for her to use for my son and when I brought my son home on the last day he was with her that he was wearing a totally different nappy which was meant for another child as the nappy was far too tight on him. Not surprisingly when the other 2 children are alot younger than my son!! The nappy did not fit him and he had red marks on his skin because the nappy did not fit him which I was not impressed by, if ofstead knew this they would not be impressed! Then very randomly on a weekend I received a random email telling me that she will no longer be looking after our son as he needs more stimulation and she cannot provide it...Doesn't have the resources... I read it and I'm like Doesn't have the resources... what.. you are a childminder, your job is to do exactly that! to provide stimulation. That is what we are paying you for. This is a 2 year old boy of course he is going to need stimulation. You clearly should have picked up on this when we came for the settling in days. If you knew that you didn't have the resources to provide this why have my son in the first place. You should have been honest and told me this then we could of looked elsewhere. Instead we waited for several months for you to get your self together. This childminder didn't have the decency to pick the phone up and talk to me verbally about it, instead she sends me an email. What a coward. I then sent her a message back saying that we believe that you provide a better one to one experience to which she replied that she doesn't believe this would help him and she has 2 other children to look after so in other words my son was just a hinderince to her and she can't cope with a toddler and 2 younger children. Nothing to do with stimulation. If it was that you should have told me from the start. So I try to call her to discuss this and she doesn't pick the phone up.. said she would call me back and guess what she hasn't. Very ignorant and plain rude and unprofessional. This childminder is odd. This review is long but I feel that her professionalism and communication skills are terrible. Please don't use this childminder if you have a toddler. She will say after 3 months take your child elsewhere. Please take your time to fully vet and check these people out before letting them look after your precious children. She also needs some training on communication as this i seriously lacking. The very fact that she couldnt pick the phone up and tell me she no longer wants to care for my son instead speaks volumes

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