Suraia has looked after my children since January 2013. She has welcomed them into her family and made them feel secure and loved. Her flat is always clean, she provides healthy snacks and she has a wide range of toys. She takes her charges out to a number of playgroups locally. My children get on very well with her daughters and have a wonderful time with her. We would recommend her to everyone. When my son comes home from Suraia's house, he says she is his best friend!

• Overall
• Setting
• Cleanliness
• Communication