We had a very disappointing experience with this nanny. She initially seemed enthusiastic, bubbly, and eager to help, and after two weeks of trial we signed a contract with her. However, just one week later—right after school had started and the children were settling into reception, she quit suddenly without giving any explanation, despite having told us just a week earlier that this arrangement suited her very well.

This was especially difficult because she had been hired for a nanny share, including school pick-ups, and she left us and the other family completely stranded just days into the arrangement. She gained our trust and our children’s trust, only to walk away a few days after starting.

In addition to wasting significant time and energy, she still owes us money that she promised to transfer back but has not, and she no longer responds to messages.

While she comes across as warm and enthusiastic, our experience showed that she was not professional.