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Poppins
Childminder
Andover

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1 stars

poor review

Reviewed

Sarah was great with my son at first which led me to believe I could trust her.. I confided in this woman to do with my postnatal depression I unfortunately suffered with after having my son.
Since I have told Sarah we were moving to a different childminder she has used my postnatal depression gainst me by reporting me to the nspcc amongst other things about my partner which she had no right to!
She cannot be trusted with confidential things and gets rather 'nit picky ' when told something she does not like to hear!
She refused to look after my son for an additional 15 minutes one evening as I had work commitments. Which meant I felt I couldn't trust her to look after my son so he will not be returning to her setting again!!

Response from Poppins
Responded

Thank you for your review. I do feel if you are going to post a review of my service, it would be nice for me if you provided a correct account of what actually happened.

I am not a nit picky childminder, my many parents will be happy to provide references to this. I go out of my way to help all of my parents including having their children on days they do not attend and for longer hours. Having said this, all my parents understand that on occasion it may not be possible for me to have their children for longer, I may have my own plans. On the night requested I did in fact have a pre booked doctors appointment for my daughter, as I had only been asked in the late morning to stay on, I had to decline so that I could make this appointment with my daughter.

Being unable to look after your little one due to a pre booked appointment has no bearing on my childcare skills or if I can be trusted, I always help my parents when I can.

Your little one received the best of care, he was in the setting at the same time as the reviewers that have given me positive feedback. As you can see I have lots of positive feed back.

Your issue regarding the comments on post natal depression are not related at all to the care I give, I was very supportive and I strove to help in all areas. I am sorry you feel as you do but the call I made was regarding safeguarding and I am duty bound as a childcare practitioner to keep all my children safe, if I feel at all that I needed to contact an external body it was for the pure care of the child and nothing more.

Kindest regards
Sarah