Rang the number on the profile to arrange a viewing of the nursery and I am disgusted at the lack of customer service on the phone. The girl who answered was not professional at all and did not even answer with her name or the name of the company, I had to ask. Then she passed the phone to her 'manager' who answered in the same way. They were laughing on the phone too. Would never take my children here after that. God knows what they are like in person.

• Overall
• Communication