When I first met emma she came accross really friendly and spoke about everything. when noah started at around 10 months he had a connection with emma straight away (went in no problems and no crying woohoo) he enjoys going and enjoys all the creative stuff she does ( messy play) mothers worse nightmare lol emma gives the best snuggles wen he has a clingy day i would highly recommend using giggles and squiggles as emma is more like a friend not just a childminder for noah. 10 out 10 for giggles amd squiggles xxxxx keep up the amazing work xxx