It was very disappointing to see this person, Hannah, disappearing on the day we were supposed to meet up and discuss the details of her childcare service for my daughter. She emailed me in the morning of the day to ask me where exactly we were meeting, I replied to her and asked her to confirm, but she never got back to me. I gave her my phone number to contact me but nothing and no reply to my final email to her to express my disappointment. She could simply have cancelled our meeting and say she was not interested in the job anymorre. But nothing, she simply disappeared. Not the kind of reliable person you need for childcare.

• Overall
• Communication