farzana's Reviews

Childminder

Below are the parent reviews for farzana. Back to farzana's profile

Average Rating: 4.59 stars (4.59 from 22 reviews)

Farzana is very nice and kind lady. I alway feel secure to leave my kids with her. Both my daughter and son love her and get excited when I tell them they are going aunty Farzana's house.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Afsheen Afsheen about Avatar for farzana farzana on 16/07/2021

I cannot recommend Farzana enough. She really does go above and beyond in her role as a childminder.

I have been using her services for over a year. My daughter is so happy and content when she is being cared for by Farzana.
She is really flexible and always accommodates any last minute days needed. Her prices are fair. She offers good hours which other childminders don’t.

She is always takes on any advice given and is always full of advice and support. She is very reassuring and has sent me pictures. I fully trust my child with farzana I know I don’t have to worry and she is well cared for.

Her home is clean and welcoming and accommodates children well.

Farzana loves her job and children.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Zara Zara about Avatar for farzana farzana on 05/07/2021

I will highly recommend Farzana child care services. I have used for a year now since my son was six months old. She is really professional and provides high quality service. I have no regrets since I started using her and she is always flexible. I have learnt a lot as I was struggling at some point because I was a first time mum. She is easy going and my husband likes her services too.

My son loves her and he is always happy when I drop him. I can tell he is happy when he is at her place and he has learnt a lot which makes me happy too. Patronise her services and you will definitely not regret it.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Adesola Adesola about Avatar for farzana farzana on 04/07/2021


Response by Avatar for farzana farzana on 04/07/2021:

Thank you

My son has been looked after by this provider for the last 3years . I have seen that over the years my son has grown to enjoy going to childminder because initially he seemed unsure to settle but the more I talked to the childminder about this my son felt reassured and she helped me to enjoy that space Afterschool.

It is positive that she takes time to speak to class teachers and shares with me any feedback or concerns raised by class teachers regarding my son.

For the hours Afterschool she cares for my son I feel that she is doing a great job.

She has helped me over and above when I have struggled with my working hours and when she is not available she will tell me in advance .

  • 4 stars Overall
  • 4 stars Setting
  • 4 stars Cleanliness
  • 3 stars Food
  • 5 stars Communication

by Avatar for joyisam joyisam about Avatar for farzana farzana on 04/07/2021


Response by Avatar for farzana farzana on 04/07/2021:

Thank you

My daughter settled in with farzana very quickly and was very happy when we picked her up. Farzana was very professional and friendly . Farzanas place is very clean and welcoming for children and farzana made my daughter feel at home and very comfortable. We are both very happy with the service provided by her.

My daughter goes on a Saturday as we both work Saturdays and my daughter was very happy and asked to fo again.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Food
  • 5 stars Communication

by Avatar for mariam j mariam j about Avatar for farzana farzana on 04/07/2021


Response by Avatar for farzana farzana on 04/07/2021:

Thank you

I would just like to leave a review and explain that I called this lady to start minding my two year old as I just got a job and explained I also have my own business too, so I am very busy and really needed help.
I also am a single mother!

She arranged to meet the same day and asked me really personal things about my life and about my mum and dads marriage???
and as We arranged and came to a agreement that I would take the contact home and fill it in for the Monday or Tuesday.

I went to visit her on the Sunday evening as she requested!

She contacted me on the Monday and told me she can’t take on my son for tomorrow or anytime soon and really let me down and said she’s not able to take any more “Burdens” on her plate and she might accept in September! (Which I’m not going to do of course)

This is highly rude to say to someone and she let me down with childcare which now affects my work.

I would not recommend as it’s highly unprofessional and unreliable!
And my child is not a burden!

So glad he isn’t going now for someone to think that about my 2 year old. He’s so precious’s to me and I Believe I can find someone who appreciates our money and time.

  • 1 stars Overall

by Avatar for selly123 selly123 about Avatar for farzana farzana on 29/06/2021


Response by Avatar for farzana farzana on 29/06/2021:

I am shocked to receive this review. Firstly I didn’t register her child and she hasn’t used my childcare service.

She requested to come on Sunday to visit my home on my daughter’s birthday and told me about her requirements and I listened to her and I said I will tell you tomorrow about the availability about the childcare place.

The next day I told her that I can’t offer you any place at the moment because you needed availability 8 in the morning till 8 in the evening (12 hours) and it was different times for different days. And she didn’t want on fixed days she wanted on different days and different times. So I offered her that I will give her child a place in September when children start school but she wanted to start my childcare service straight away but I said to her that first we take the children 2 hours each day until the child gets settled so when the child gets settled then we can take the child for full time.
She told me that she already has a childminder but she also said that, the childminder that she has takes too much money and she’s also using her friends support.

I asked some personal questions regarding childcare which is legally required on the form. I asked who picking and dropping the child and who is legally responsible for the child. She replied that she doesn’t have any family in Manchester and that she has no support.

I never said her child is a burden, I would never say that because I’m working with other registered childminders and this is my job. I love my job.

I also provide emergency childcare, people have used my childcare for short notice and have left reviews eve

I needed to find a babysitter on a really short notice(2hrs) for a Saturday evening . I rang Farzana and explained what I needed. I told her I have never used babysitters before, and she managed to put me at ease and reassure me. She looked after my daughter for 4 hours in the evening and kept me updated with photos and videos of her. Cannot thank you enough. The environment was great, quite area, my daughter was happy. Thank you for looking after my daughter and making everything possible to put me at ease. Her rates were very reasonable. I will definitely be happy to leave my daughter in your care again.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Communication

by Avatar for Dilyana Dilyana about Avatar for farzana farzana on 22/09/2019

I have very good experience with farzana shahaid.my two boys been there she is relaible and trustworthy childminder.
She always adjsut with me regards my childcare need.I will recommend farzana shahid .lovely lady.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for urooj urooj about Avatar for farzana farzana on 21/09/2019

Farzana Shahid has been a great support ever since my 2 boys have been attending, Which has been just under 2 year’s. I must mention i have had a good experience, reliable and I can leave the boys when I go to work . No issues thank you very much.

Sania

  • 5 stars Overall

by Avatar for sania sania about Avatar for farzana farzana on 20/09/2019

I started my experience with Farzana last September. She is a lovely person and she does the best for my son. He is only 8 months old and he literally loves her. She is the best in my opinion. She understands all our needs. Highly recommended.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Veronica Veronica about Avatar for farzana farzana on 19/11/2017

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