Baby Bears Child Care Limited's 1 Star Reviews
Nursery
4.2 out of 5
Parents say
This nursery receives predominantly positive reviews, with many praising the caring staff and supportive environment. Parents appreciate the strong bonds formed between children and practitioners, as well as the attention to individual needs. The nursery is described as welcoming and homely, with good food and facilities. However, one review raises concerns about safeguarding and billing practices.
Summary generated by AI from the text of recent member reviews
Showing only 1 star reviews
Below are the 1 star reviews for Nurture and Grow. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
I would not recommend this nursery based on my personal experience. After raising a safeguarding concern, I felt that the matter was not handled appropriately, and the responsibility was redirected towards me as a parent rather than addressing the issue in my child’s best interests. My daughter was significantly affected by the incident, yet the directors appeared more focused on protecting the nursery’s position than on her wellbeing.
Additionally, there is a charge applied that, according to Ofsted, is not mandatory, which has made invoices higher than expected.
Overall
Setting-
Cleanliness
Food-
Communication
by
MotherSM
on 13/08/2025
Response by
Nurture and Grow
on 14/08/2025:
We take all safeguarding concerns extremely seriously and follow clear procedures in line with Ofsted requirements and statutory guidance. We are confident that your concern was handled appropriately, with thorough investigation, documentation, and in full accordance with safeguarding policies designed to protect all children in our care.
We would like to reiterate that the Local Authority were involved throughout the process and formally closed the case with no action required, as you are aware.
Our decision to remove you from the nursery was clearly outlined in our letter to you, in accordance with clause 6.2 of our terms and conditions.
Regarding charges, our enrichment fee is voluntary, as stated in our policies and on our website. This regulated fee covers the cost of additional resources and food.
We stand by the professionalism, transparency, and dedication of our team.
