Natasa started with us as nanny on February 1, 2021, when our daughter was 9 months old, working 4 hours every weekday, plus occasional evenings and weekends as needed.

Her calm, yet warm professionalism could not have entered our lives at a better time. With our daughter born during the first Covid-19 lockdown in the UK and our families abroad, we spent most of those first 9 months struggling on our own, as first-time parents without much of any other support structures (creches were fully booked, access to health visitors or anyone else was limited). Having someone in your house as a nanny also made it further challenging in terms of getting the right person, given they spend time not just with your child, but also with you (both of us were working from home most of this period).

From our very first chat with Natasa online a month or two before her start, it was clear she was the nanny for us. Not only did she come highly recommended, but she immediately made us – and our daughter – feel comfortable. She was infinitely patient with our daughter, making her laugh, supporting her first steps, introducing new toys, songs, foods, and words, and simply being there. We knew our daughter was safe, with Natasa remaining unflappable and supportive as she explored new activities and tried new things. Our daughter thrived with time, developing a clear bond (she would get excited every morning when Natasa arrived). As we went through the different stages, from teething and sleep disturbances to getting off bottle and weaning, she stood in our corner by offering thoughtful advice. She helped us figure out shoe sizes, suggested snacks, ensured food variety, offered her kids’ hats when winter came, and went above and beyond the call of duty in so many ways, which we so appreciated. In short, she was more than just a paid professional (though we ensured we treated her as such) – she genuinely became a part of our family.

We have equal appreciation for her as an employee. She was punctual, tidy, and flexible. All our requests were met immediately. Her requests for days off came with plenty of notice. We cannot recommend her enough!