Lana has been my son's childminder since he turned one just over a year ago. I can honestly say that deciding to go with Lana as our childminder is one the best decisions we've made as parents. The settling process was really personal and went really well. Lana was keen to understand my son's routine at home so that she could get him sleeping and eating well with her. I felt really reassured from day one and my son has been really happy with Lana right from the start.

I love the environment Lana has created for the children she looks after. It is very much a family atmosphere where children feel at home. She has a lovely garden with lots of things for children to do (a trampoline, an outdoor kitchen, sandpit etc.) and takes the children out to parks, local woods or playgroups every day. She also sets up activities for them in her home like painting, a water table in the summer etc. She regularly meets up with another childminder so the children can play with each other. Lana cooks varied, fresh and healthy meals every day - even baking her own bread. My son definitely loves her food!

Lana is always keen to let us know how the day has gone and happy to share her advice and experience of having her two kids and having looked after children for many years. She has lots of expertise and is also really down to earth. This has been brilliant as two first time parents figuring things out! I wouldn't hesitate to recommend Lana.

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• Cleanliness
• Food
• Communication