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Charchar
Childminder
London Borough Of Croydon

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1 stars

dishonest childminder

Reviewed

this childminder is very dishonest and a thief. I made a deposit of £130 for a child, did not make deposit for my other daughter because i needed to be sure of my schedule. Unfortunately, my education was ended because i was not eligible for student finance. I informed her, and asked her that i would not need the services of a childminder because the purpose of the childminder was because of my studies and now that i won't be studying again, it won't make any sense. As agreed that i would need to give her two weeks notice, i was expecting her to tell me i will get my refund in two weeks, she said i can not refund me, that its a loss on her part. Saying, i made her to stop taking children, whereas, she had no kids before i came to her and during the time i was with her. Also, was giving me complains that she NEVER made when i went to collect my daughter, I would need her credibility to be investigated.
Has a poor setting, even when i informed her about somethings in her setting, which she promised to change but never did. Very dirty and goshhh, i had to make do with her because i needed a childminder urgently, which unfortunately did not go well.

  • 1 stars Overall
  • 1 stars Setting
  • 1 stars Cleanliness
  • 1 stars Food
  • 1 stars Communication

Response from Charchar
Responded

This parent has an issue because she was denied financial support from her university. As a consequence she was not able to attend and no longer wanted to send her two children for my services. Unfortunately, I already held two spaces for both of her children for 6 weeks, declining other work and so on only to be told on 19th September 2019 that she no longer requires the space. The contract and paper work was already issued to the parent over a month ago disclosing that after a period the refund is non refundable. The parent has verbally and physical threatened me and my children alongside threatening to defame my company. I have already contacted the police in regards to this parent and will no longer be liaising with this parent. If any other parents want to contact me in regards to this review I have the messages that were sent by this particular parent to prove that this parent has been blackmailing me to avoid writing this review.

What is in the dark will always come to the light, God bless you all