When I first met Emma, I felt instantly at ease. She had a young boy in her care, who had only been with her for a couple of weeks. Emma kept on giving reassuring touches on the back and I felt that this displayed a warmth and natural empathy. She probably wasn’t aware she was doing it, but I remember thinking ‘this is just what I would do’ and it convinced me that Emma was the right childminder for us.

My daughter has been with Emma from the age of 10 months on a part time basis. She is now almost 3 ½ years old and I know that she is taken care of with love and warmth. At the moment, my daughter is an only child, so I love the fact that she is integrated into a larger family and gets to play with other young children as well.

Emma is always cheerful and I honestly don’t know how she does her job, but she just loves it. If you need a bit of extra time during the week, she will always try to help. I know that I couldn’t continue to work if I didn’t have Emma, as I have absolute confidence that my daughter is being well taken care of.