Caroline and her team have looked after our son, who is now 2, for more than a year. We both have busy jobs and he is often the first to arrive and the last to leave, but this is made so much easier by knowing that he is safe, happy and much loved at Lucky Beans. Caroline and her helpers have really taken the time to get to know him, they know exactly how to distract him when he is upset, and they provide a range of activities which keep him cheerful and occupied. We love getting the photos of what they are all up to throughout the day, from water play and picnic lunches in the summer to library trips and soft play in the winter. The atmosphere is always calm and relaxed and the children play beautifully together. We are always being complimented on our son's language development, manners and good eating habits and feel that this is in no small part due to the environment that Caroline provides. We hope to continue our association with Lucky Beans for many years to come, we simply couldn't be happier.

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• Cleanliness
• Communication