My son is 3 years old and we asked Ali to help for 6 weeks as we did not have childcare for the Summer holidays. Ali’s setting is lovely and very clean, there are lots of toys to play with.
Sadly my son’s experience was not a positive one. In less than 12hrs looking after him, here are the things that Ali complained about:

That he was upset when we left him for the first time with her.
That he was chewing too loud.
That he was not using her preferred sentence to ask for things, i.e “Can I have (this toy, an extra biscuit, water) please?”.
That he was too agitated when playing.
That she did not have time to deal with his emotions because there were other children around and it was not fair to them.
That he was scared of the other children.
That he was scared to play with the other children at the park.
That he was scared to use her washroom (which he had never seen the inside of, and that she did not take the time to show him). That our son wasn't fully potty trained was not very much welcomed well.
That he was too noisy (yet he was also quiet and scared).

He was refused to an extra biscuit (his biscuits) when he asked for one, on the bases that he had already finished his lunch (and I assume not asking the right way).
Finally I was sent a video of him sobbing, with a simple statement that he would not stop crying. I haven't seen him in that state with us, family, friends, or the childminder who looked after him for the past 2 1/2 years. I do believe this is normal for a toddler to be unfamiliar in an unfamiliar place, even though I appreciate it's not easy to look after a child who's unhappy.
We went to pick him up only to be told "he is doing my head in". Great.

Again, the setting is great and there probably would be positives to write would we have had a better experience, especially considering Ali's excellent OFSTED recommendations.
We did not find the warmth, joy and care we were looking for (I didn't see another child smile anytime I was there mind you that should have been a clue) and felt we were bothering her more than anything. Business seems to be business indeed.

• Overall
• Setting
• Cleanliness
• Food
• Communication