Having had previous experience of a larger nursery setting for my babies older brother I felt tiny town offered a more personal approach to child care and knew he would not get lost amongst larger children in each room.

Unfortunately we were not able to have the settling in sessions due to COVID restrictions at the time. This was not a problem as the nursery still accommodated a handover of information and had the opportunity to meet my son. Staff were friendly and engaged with Phoenix during this time and helped reassure me he would be ok. The baby room for me is what made me originally choose the setting, as I felt the small group size and different rooms to free flow in and out of would mean Phoenix would be more comfortable and receive the attention I would provide if at home.
The staff are friendly and the communication is excellent. Setting is accommodating with foods and provide an alternative if the main option on the menu is not liked.
Phoenix is happy and I can already see he is developing in areas since he started.
The communication regarding COVID has always been informative and links provided to parents for additional reading.

• Overall
• Setting
• Cleanliness
• Food
• Communication