Ana agreed to come to the house and get the kids ready in the morning and then pick up the kids from school. She never turned up in the morning. It was a night mare to arrange for some one else in that very short notice as I had to leave for work. She did not even answer my phone calls or reply to my messages. She did not even have the courtesy to let me know that she is not going to turn up!!!! Very dishonest and extremely unreliable person. I wouldn't recommend her to anyone else!!!!!