Helena's Reviews

Helena looks after our 8 month old

Helena is lovely with our son and understands that as first time parents we are particularly choosy about how he spends his time when we are working. He enjoys plenty of activities and tummy time and she’s great at logging his activities with us. She also enjoys taking him out and about which we try to incorporate into our routine with him naturally. She’s open to any feedback we may have and offers her own solutions that she has gained from her experience.

• Overall

by Pebbles on 08/08/2025

Great childcare provider

Helena has been looking after my 2 young children once a week for several months now. She is great with the children and lives into the description she provides of herself in her profile. One of my son's often struggles to feel at ease with people he doesn't know and finds it difficult when I leave. He has been absolutely fine with Helena and warmed to her rapidly. Her time keeping is great and I have found her to be really reliable. I really recommend her.

• Overall
• Communication

by Parent on 19/02/2019

unreliable as first impression

I have never met Helena , I hoped so but she did not show up in our first meeting. Despite the confirmation message that was sent the day before And was marked as “ read” she failed to inform us that she wont be coming. I tried to keep the lines of communication open by contacting her and leaving a message but there has been no response. We waited and wasted our sunday afternoon as my husband and I rarely get a chance to be free on weekends since he shift works. I would say unreliable as first impression.

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Tala on 10/02/2019

Response by Helena on 11/02/2019:

Hi Tala,
My apologies for inconvenience caused. I have send you a message letting you know I’ve unfortunately had a family emergency.
I would appreciate if you could get in touch so we might finally be able to have a chat and hopefully arrange to meet up.
Kind Regards
Helena