My child goes to karlies after pre- school for 20 hours per week and looks forward more to going to karlies than they actually do going to school! Always returns home very happy and ready to unwind! Always in a relaxed mood and ready for the next day! I have my complete trust in Karlie and know she is doing a great job when I see my child after the day telling me they had a great time! I work shift hours that include, sometimes, unsociable hours, so I needed someone who can be extremely flexible and have been lucky to find Karlie who can accommodate my ever changing work hours. Highly recommended!!