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Deborah
Nanny
Leighton

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1 stars

Didn't turn up

Reviewed

I got in touch with Deborah on my search for a long term nanny for my daughter. We spoke over the phone and arranged a date/time to meet to discuss further, she seemed very enthusiastic, a promising start. I confirmed this on the morning of the appointment and received a speedy reply assuring me she was indeed attending, only one or two hours later received a message to say Deborah was feeling unwell and unable to attend and could we reschedule. I agreed and she assured me she would message me later in the week to reconfirm the new date, only I didn't hear back. I sent multiple messages asking her to confirm the new appointment and later if she was no longer interested in the post, no response.
Really disappointing and highly unprofessional, it's really not fair to be wasting people's time in this manner, particularly as Deborah was aware time was precious at this point during my busy return to work following maternity leave.
I hope she will take note of this review and endeavour to communicate better with prospective clients in the future.