I've had Lai look after my 2 1/2 year old son for almost six months now. She is absolutely reliable, trustworthy and most of all, will find ways to let the kids engage so that they're not always stuck at home. She currently picks my son up from nursery and does longer hours on the Friday. Seeing as she has a toddler of her own, I am always happy for them to be around and she is strong and can manage two kids at the same time. She is always on time and will always notify me when/if she comes late, however this hasn't happened. She listens to instructions carefully and whenever she has questions she isn't afraid to ask. Whenever my son is ill, Lai also looks after him and because she has the experience with her own son, she knows how to look after a child who is ill. I recommend her for her experiences both as a carer for old people and as a loving mother to her son.

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