Avatar for Ashleigh

Ashleigh
Nanny
Eaglescliffe

View Profile

Message

1 stars

Not very reliable

Reviewed

She seemed nice but ended up suddenly increasing her rate less than 24 hour before she was due to start despite coming around to meet the family 4 to 5 days earlier.
Also ended up not responding to messages and calls when next we reached out despite saying things like, '...just let me know. I'm always available.'

Response from Ashleigh
Responded

I think this is a little unfair. I increased my rate as you told me, with less than 24hrs notice that there was going to be two children as opposed to just one, yours and your nephew when this was never confirmed with myself. As for not getting back to you, I did two shifts for you, I was sent home earlier than originally booked for, you then cancelled on me the following week as you had family visiting, yet I seen your sister requiring childcare on the app. You then got in touch with me the week after, and yes I agree I didn’t reply but I was busy with other families, not only this, felt like I had been completely messed around by yourselves.