Alina

My Summary

My Experience

July 2022– October 2023
Swan at the Globe London, UK
Restaurant Supervisor
? Provided excellent customer service as well as financial transaction management in
this busy restaurant.
? Consistently monitored compliance with health and safety policies and procedures.
? Handled customer complaints professionally, resolving issues diplomatically.
? Worked effectively in a team collaboration to achieve the highest level of customer
experience.
? Trained new employees when needed.
? Maintained calmness, politeness, and professionalism under all circumstances.

Sep 20 – Apil 22
Lviv, Ukraine
Camp Counselor(part-time)

? Supervised and engaged with children, ages [9-15], during camp activities.
? Ensured the safety and well-being of all campers.
? Assisted with mealtime and encouraged good eating habits.
? Encouraged teamwork and cooperation among campers.
? Provided emotional support and guidance to children.
? Maintained a fun and positive camp atmosphere.

Oct 21 – Feb 22
Langate Software, Remote, NY
Medical Billing Assistant

? Oversaw the preparation of statements and bills.
? Maintained and ensured the maintenance of client records related to invoicing and
bill payment.
? Reviewed work of billing staff to ensure accuracy, resolving inconsistencies as
needed.
? Provided customer support concerning invoices or billing processes.

? Drafted and distributed weekly reports of invoicing.

September 2020 – September 2021
AIESEC, Lviv, Ukraine
Manager of Customer Experience

? Utilized SAP to extract accounts payable information for analysis in Excel.
? Worked under challenging deadlines with strict accuracy requirements.
? Assisted with research, filing, data entry, and recording and maintaining accurate
and complete financial records.
? Learned how to work as part of the team to compile and analyze data, track
information, and support the company.

My Qualifications

With one year of experience as a camp counselor working with children, I am eager to bring my skills, dedication, and passion for childcare to your family.

During my tenure as a camp counselor, I had the privilege of working with children of diverse ages, ranging from 9 to 15 years old . This experience allowed me to develop strong childcare skills, including organizing and leading age-appropriate activities, ensuring children's safety and well-being, and maintaining a nurturing and engaging environment. My role at the camp involved planning and executing various activities, including arts and crafts, games, and educational programs, which not only promoted the children's development but also created a fun and stimulating environment. My responsibilities included supervising and caring for the campers, maintaining discipline, and encouraging teamwork and cooperation. This experience has taught me the importance of open communication, patience, and adaptability when working with children.

As a prospective nanny, I am eager to provide a safe, loving, and nurturing environment for your children. I am dedicated to creating a structured routine that allows for growth and exploration while maintaining a sense of security and trust.

My Availability

You can see my availability below

My Fees

• Babysitting from £13.00 per hour