Alicia's Reviews

First Time Nanny Experience

I hired Vithuza to help with part-time childcare for my child while I work. Unfortunately, my experience was disappointing due to several issues around reliability and communication.

We originally agreed on 3 set days per week, but she later reduced this to 2 days after taking on another family. She also failed to disclose up front that she wasn’t available during school holidays, which I only found out after hiring her. There were also last-minute cancellations and confusion around bookings, which created avoidable stress.

Ultimately, she stopped responding to my messages entirely, which left me without childcare at short notice.

While she may be a good fit for other families with more flexible needs, I would not recommend her for those requiring consistent and dependable childcare with clear communication.

• Overall
• Food
• Communication

by Alicia about Vithuza (Nanny) on 14/07/2025