Ailsa

Wonderful service

The meeting with her and the communication even before my daughter stayed with her was fantastic
Alisa has been great with my daughter for the last week and half she has looked after her
Sends me pictures keeps me updated on what she has been doing through the day
Can't recommend her enough

• Overall

by Kayleigh on 07/10/2025

Response by Ailsa on 07/10/2025:

Thank you so much Kayleigh! It love her she is the happiest, brightest button!

Overnight Care

Ailsa looked after my four-year-old overnight with just a week’s notice, and she was fantastic. She made sure to meet my little one beforehand so she wouldn’t just be left with a stranger, which immediately put me at ease. Ailsa was warm, reassuring, and thoughtful throughout.

Even though my daughter is usually a great sleeper, I was still nervous about leaving her. Ailsa sent regular updates and videos, which really helped. She even took Kim to Jump, so by bedtime she was happily worn out! Ailsa made sure her little night light and a landing light were left on, and Kim slept right through.

Kim was happy, content, and well cared for, and I will 100% be using Ailsa again. Highly recommend!

• Overall
• Setting
• Cleanliness
• Food
• Communication

by David on 09/09/2025

Response by Ailsa on 09/09/2025:

Hi David thank you so much for taking the time to write a lovely review. ☺️ Kim was a delight to have and always welcome back anytime 🥰

Urgent Afterschool Care

I needed after school care last minute for a month due to family issues. Ailsa has been looking after my son and I honestly couldn’t be happier. Her communication is excellent – she took the time to ask lots of questions about his likes, dislikes, to make sure he felt comfortable. I love that she keeps him busy with fun activities, and the photos are such a lovely touch. He settled with her in the first day and was more than happy to go back!
I’d highly recommend Ailsa to anyone looking for a kind, professional, and caring childminder.

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Kirsty on 04/09/2025

Response by Ailsa on 04/09/2025:

Awe thank you Kirsty! Always here anytime ☺️

Trusted and Warm

Ailsa helped my baby transition from breastfeeding to bottle feeding, which was a challenging stage as he is very sensitive and had never been away from me. She is patient, warm, professional, and gave me complete peace of mind leaving my most precious little one in her care. My baby loves her, and even his older sister wants to stay with her! I highly recommend Ailsa to anyone looking for a caring and kind childminder.

• Overall
• Setting
• Cleanliness
• Food
• Communication

by ThanhDo on 01/09/2025

Response by Ailsa on 04/09/2025:

Thank you Thanhdo 🥰 They both are so adorable! I love having them xxx

Last minute care for my children

We were so grateful to have Ailsa step in last minute over the long bank holiday weekend. From the moment we met her, we warmed to her straight away – and so did the kids! She was professional, reliable, and at the same time absolutely fantastic with the children. They had so much fun with her and couldn’t stop talking about the activities they did together. I felt completely at ease knowing they were in such good hands. We had photos and video updates throughout the day, everything the kids ate and did was documented so we could look at it when we picked the kids up. The kids didn’t miss us at all and when we went to pick them up they wanted to stay!
We’ll definitely be using Ailsa again; highly recommend her to anyone looking for a caring, trustworthy childminder.

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Danielle on 30/08/2025

Response by Ailsa on 31/08/2025:

Thanks Danielle 🥰 Gorgeous kids 🧒 door is always open! Hopefully see you guys soon x

False promises

So Ailsa contacted me and my fiancé offering help. She spoke to us on a video call, reaffirmed her offer of help. Visited us at home, again reaffirmed her offer. Arranged a follow up to bring her mum with her - odd for a 'professional' but made under the guise of her mum desperately wanting to help us. Came again with her mum. Had the audacity to agree several days of childcare literally a few days later. Promised to message us when she got home. Had to be chased. Then suddenly remembered that her mum was moving house and she was away for 3 weeks next month and maybe she could give us a call in a month. Then when called out on an obvious lie, tells me that she came to our home to 'assess' the situation and had the audacity to offer an unfounded and utterly unprofessional psychological opinion on my both my fiancé and my BABY daughter. Took advantage of a desperate family, made false promises she knew were false, lied to us and then offered unfounded opinions she is not qualified to offer. I cannot more strongly recommend NOT trying to use this woman's services.

• Overall
• Communication

by Timothy on 20/07/2025

Response by Ailsa on 21/07/2025:

Dear Both,
After ignoring multiple abusive messages, I feel I have to respond to this message as you have put it on a public platform.
I came to your house free of charge and spent a number of hours with you, over two days. I explained to you, I would like to help however it would need to be on an ad-hoc basis week by week, due to my own children being off school and I would have to see what hours I could do on a week-by-week basis. However, after asking my mother for a second opinion (both of us are fully qualified childcare practitioners with over 20 years plus experience) merely due to complex situation. After a lot of reflection, we came to the conclusion that you both would need a higher level of support than we could offer.
I was with you for a few hours yesterday and I messaged you back yesterday I do not see how this was not good communication and that you had to chase me for a response. We spoke within the same afternoon face to face and via message.
Stating that there is a lot of anxiety within the household is not a professional psychological opinion; or an unfounded opinion, it was evident. I did not take advantage of your family, I chose not to engage further and cause more distress to your daughter, knowingly, I would be going round in circles and getting nowhere, due to the lack of engagement by both parents not wanting to open up to any suggestions we gave and wanting us to follow the pattern of chaos. You have had multiple professionals who have tried with no avail and I am sorry I feel I would be left in the same situation.
I am sorry you feel I have caused you stress, but I hope you get the help you are looking for and I wish you all the best.