Avatar for Mahvish

Mahvish
Childminder
Hounslow

View Profile

Message

2 stars

Be clear

Reviewed

I have not had a particularly good experience about Mahavish Childminding service. Mahavish herself is very professional and good at her work however please keep in mind the other aspect of it as well. If you plan to keep your child at her childminding service make sure that you thoroughly check for the copy of contract at the begining and ask for a copy for your reference as the rules keep changing every now and then without bringing it to the parents knowledge.

When we started there was complete flexibility on the hours, whether you want to add hours or reduce or cancel but the rules suddenly changed and we were not made aware of it. Also if it comes to the the point of terminantion of the service things will not be discussed but a notification will be sent to you so the decision will be made direct without your consent and you will not be given any time to make alternate arrangement as the service gets terminated as per the childminders wish maybe even with immidiate effect of the notification which i find extremely unprofessional and rude.

Cancellation of any hours booked prior will be let off only if the child is sick for any other reasons it is still charged so make sure this is discussed in the begining. Her profile states school pick up however that was the case when we started using the service but not anymore as recently that service was refused. In short please be clear and careful of the rules and regulations and get it discussed and in written right in the begining of the service otherwise you will face disappointment too and maybe you will end up in a soup.