Heather has been looking after our little boy since November 2013 when he was just 7 weeks old, right through to September 2015 when he'll turn 2 and be in full-time nursery.

Throughout that time she has incredibly managed to become part of the family, while also having the professional sensitivity to give us our space as a family unit when we've needed it. We've never hired a nanny before, but I imagine this quite a difficult skill-set to find in most applicants and has been hugely appreciated by us. Most importantly, she loves our little boy like he was her own family and he feels completely at ease and secure in her care - even when he's ill and wants his Mummy, she's the only other person I can hand him too and know he'll be happy.

Fully trained and with a child psychology qualification, you'll find her a great source of knowledge and advice at every stage of your baby/toddler's development - especially if you are new to parenthood, as I was.

She's made sure that from a really young age our little boy was getting out and about, meeting new friends and attending classes. He's now a really sociable and chilled-out little boy, who's language skills are streaks ahead of his peers (I'd like to say that's just good genetics, but I think it's far more to do with the baby signing, reading etc etc she's been doing with him since before he was two months old!).

Heather's had a really flexible approach to her work with us, often doing late and early 'shifts' as I was going through a particularly stressful period at work - she's been a real rock to the whole family, we couldn't have juggled it all without her.

Very happy to provide a verbal reference on request, can't recommend her highly enough.