Dawn has been looking after my oldest son since he was 9 months old. He is now nearly 4. He adores her. I was so nervous leaving him at first but she made me feel at ease. She sent me pictures while I was working showing him happy.

Dawn provides a nice family environment which is important to me. He enjoys being at hers and loves playing with her daughters when they come in from school.

My son goes to soft play with her and meets other children he knows there. He has been to a toddler group with Dawn as well. He is also happy to spend time in the playroom playing with the wide selection of toys.

Dawn is honest and trustworthy. When my son is upset or ill I know he is comforted by her. Dawn encourages good behaviour with positive reinforcement. I am currently on maternity leave with my second son who will be going to her when I am back at work.

• Overall
• Setting
• Cleanliness
• Food
• Communication