What struck me most when we first went to have a look was how happy and stimulated the children looked and how much they loved Jeanette. Starting going to a child minder was such a smooth transition for our boy. Whenever I talk to him about his friends he says Jeanette's name. Jeanette is extremely flexible and accommodating, the extra little things she does gives you the impression that this is a calling and not just a job for her. We are extremely grateful we found her.

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• Communication