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Marianne
Childminder
Ascot

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1 stars

Reported to the police for COVID breach

Reviewed

Really sad that today I had to remove my daughter from Marianne’s care due to her pocket dialling me and me listening to her saying unsavoury things about myself AND my 8 month old daughter to her two daughters who were also in her house when they shouldn’t have been as well as the house stinking of cigarettes to which one of the daughters said it doesn’t matter because they were smoking at the end of the garden. The contract Marianne signed said no smoking during operational hours.
Marianne allowed her children to be combative to me knowing they and Marianne had done wrong.
Furthermore when my fiancé called to confront her Marianne and her daughters decided to fabricate they weren’t in the house when I went to collect my daughter and that I must have smelt the smoke from when they smoked in their car and that I made up hearing the three of them being rude about an 8 month old that led me to drive 20 minutes in the middle of my work day to go get her.
Reported to the police for COVID breach, Ofsted for obvious reasons.

  • 1 stars Overall
  • 2 stars Setting
  • 4 stars Cleanliness
  • 2 stars Food
  • 3 stars Communication

Response from Marianne
Responded

Dear Melissa
I am extremely concerned about you and am sorry that you have felt the need to write this. I too have reported your behaviour as it was entirely inappropriate, especially in front of your daughter. Your version of events are simply not true but sadly you were not being reasonable or rational yesterday. Firstly, my daughters (like myself) do not smoke and were not even there. If you had let me speak I could have introduced my step daughter to you, who had come to collect her dog (I had already sought and got your permission for the dog to be there in the conservatory and not near your daughter). She stayed in the garden, where she had a cigarette. I would never allow smoking in my house in any situation as I am a childminder and take my job and the safety of all children extremely seriously. I stay abreast of current government guidelines on coronavirus and always follow these rules along with all of my policies. I have 30 years experience as a childminder and have never been treated like this, or experienced anything like it. When you have calmed down I am more than happy to discuss this, if you would like to. I am sorry that you are unhappy and I wish you and your daughter all the best.