Playhouse Montessori's 1 Star Reviews
Nursery
3 out of 5
Showing only 1 star reviews
Below are the 1 star reviews for Playhouse Montessori. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
PUBLIC WARNING: I would not recommend this nursery, particularly for children with allergies or medical needs.
Despite my son having a known, documented allergy that I had communicated verbally, in writing, & on their app, he was still given a very serious allergen, as a result my son became unwell, and required medical advice.
Allergy records were not updated in ANY classrooms & not all staff were allergy trained, demonstrating poor management and unsafe practice.
Instead of taking responsibility, the nursery TERMINATED both of my children's places because of their mistake at very short notice after I raised safeguarding concerns, which felt retaliatory and left me without childcare.
This caused significant distress to my children and serious disruption to my work.
This matter has been formally reported to Ofsted and other governing bodies.
Parents should think VERY VERY carefully before entrusting their children to this setting. They will punish you for speaking up!
Overall-
Setting
-
Cleanliness
-
Food
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Communication
by
Sade
on 02/02/2026
Response by
Playhouse Montessori
on 18/02/2026:
At Playhouse Montessori we take all concerns raised by parents extremely seriously. The safety, wellbeing, and happiness of all children in our care is always our highest priority.
We have reported this matter to our regulating bodies and have worked closely with them throughout. The nursery has put additional measures in place to further strengthen our systems, staff training, and procedures to ensure robust practice across all rooms. We want to reassure families that children in our care are safe, supported, and closely monitored at all times.
Due to confidentiality and data protection, we are unable to discuss individual circumstances publicly. However, we strongly refute any suggestion that concerns raised by parents are not listened to or that children are treated unfairly for speaking up.
We remain fully committed to safeguarding, continuous improvement, and maintaining the highest standards of care for every child and family we serve.
