The worst ever nanny experience. So I came to York for work for only 3 hours and needed someone to look after my boy. My son fell asleep earlier than normally on our way from the station so by the time we met Soozee he was asleep in all his outer clothes. I didn’t want to risk waking him up while undressing so I asked Soozee to stay with him outside as it was nice and sunny and +8. I provided her with the space to sit as well as the area to walk if she prefers to and asked just to relax, do whatever she wants to except talking on the phone so not to wake him up.
15 min later she texted me complaining that she is cold so I suggested that she walks close by without leaving too so I can see them far and then brought her a blanket out. I checked on them in the window and guess what she was doing? Talking on the phone next to the sleeping child!
1,5 hours later she came inside and said she cannot do it anymore so I said “thank you for your help, send me your bank details and I will transfer you money for 2 hours, good bye”.
Half an hour later she comes back to my work place with her partner (disturbing me once again from my work). This scary looking woman (her partner) starts to threaten and humiliate me reasoning it with the fact that she believes I still have to pay Soozee for 3 hours despite the fact that she refused the job - I agreed to pay for 3 hours straightaway (it is just extra £11 and I was really busy with work) but she kept going on and on. Then she started insisting that I have to apologize to Soozee (no idea what for as I was at all time polite and professional) that I did straightaway as I just was scared and wanted these people to leave. So after she finished and checked that she received the money they left. But half an hour later I received another message from them demanding another £3 “right away” - no idea what for as her rate on the app was £11 ph and I transferred £33. I did transfer these £3 as I was about to leave and didn’t want my colleagues to deal with these people If they return.
I am sure there are plenty of brilliant nannies in York so avoid this one by all means.

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