Review Guidelines have over 30,000 reviews of childcare providers, tutors and schools, writtenby other parents just like you.

These guidelines are here to help you write the best review you can and to help other parents make the best decisions regarding their childcare or tutoring needs.


First-hand, Detailed and Helpful

Finding the right childcare provider or tutor can be one of the most difficult decisions for parents to make. The more information a reviewer can add that is relevant, first-hand and helpful, the better. We recommend at least 2-3 sentences to make a review really worthwhile to other parents.

If you like or dislike something then please go into as much detail as you can as to why you hold those opinions or beliefs.


Be Mindful of your Personal Information reviews will be published on the internet and displayed through our mobile apps, so it's best to generalise parts of your review in order to keep any personal information safe. 

  • Use DD (Darling Daughter) or DS (Darling Son) instead of your children's names.
  • Try and keep to first/given names. reserve the right to remove last names
  • Don't mention specific times and location names

Good: My DD loves it when Maria picks her up from school!

Bad: My daughter, Jane Smith, loves it when Maria picks her up at Westgate Primary School every Wednesday at 3:30pm.


Opinions and Facts

We know how passionate we can get, particularly when it comes to our children, but the best reviews are ones where the passion and opinions are genuinely held and backed up by evidence and facts. If you write a review for a provider that they can prove to be incorrect, we reserve the right to remove the review permanently.

Good: I was dissapointed to find out from our school that Maria was late picking up our DS on three occasions and this was not brought to our attention.

Bad: Never shows up on time


Keep it Relevant and all of the parents out there looking for childcare or tutors, care about the quality of service they can expect to receive. This means that others are less interested in opinions and/or facts that are not so relevant to the service, particularly if it's a negative opinion. Any irrelevant review content may be removed.

Good: The outside play area is wonderful and our DS loves it when they get to play outside. 

Bad: I don't like the colour of the bike shed.


Family Friendly

Please keep all reviews family friendly, in line with our Terms and Conditions. Reviews that are deemed unsuitable will be rejected.


Some Disclaimers

  • All reviews must comply with these guidelines and the Terms and Conditions.

  • reserves the right to reject, edit and/or remove any review, at our sole discretion without reason, if a review fails to comply with these guidelines and/or the Terms and Conditions, or if it is any other way deemed unsuitable.


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