Baby Bears Child Care Limited's Reviews
Nursery
4.2 out of 5
Parents say
This nursery receives predominantly positive reviews, with many praising the caring staff and supportive environment. Parents appreciate the strong bonds formed between children and practitioners, as well as the attention to individual needs. The nursery is described as welcoming and homely, with good food and facilities. However, one review raises concerns about safeguarding and billing practices.
Summary generated by AI from the text of recent member reviews
Parent reviews
Below are the latest reviews for Nurture and Grow. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
Both my children (age 1 & 3) have been at the nursery since April, and we have always been very happy with the care and support provided. Both my children have formed strong bonds with the practitioners, and my 1 year old gets excited every time we arrive at nursery. My 3 year old has always struggled separating from me on arrival at nurseries, but the staff here are very comforting and supportive of this. They have also identified and acted quickly with regards to sensory issues my 3 year old has.
It’s a really lovely, small, home from home like nursery, and everyone is very welcoming and accommodating.
Would highly recommend the nursery.
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by
Faye
on 28/08/2025
Response by
Nurture and Grow
on 29/08/2025:
Thank you so much for your lovely feedback. We’re delighted to hear that both of your children are happy and settled with us, and it’s wonderful to know that they have formed such strong bonds with our team. Supporting children through their individual needs and helping them feel safe and secure is always our priority, so it means a lot to hear this reflected in your experience.
We truly appreciate your recommendation and are so pleased you feel at home with us.
- The Nurture and Grow Childcare Team
I absolutely LOVE this nursery!
As someone who works in the industry (with a different company) it was a big decision to not send my child to the company I work for and reap the employee benefits, however I'm so grateful I went with my gut and what I thought was best for my child.
N&G have seen my child through most of her first year of life now and have had such a huge positive impact. They're supportive to me and my partner as first time parents, guide my daughter in every area and are just overwhelmingly a lovely bunch of practitioners.
The immediate excitement on my daughters face when I drop her off to nursery says it all - basically leaping from my arms to start her day! The on site chef has been very understanding of our dietary needs and goes out of his way to prepare alternative dish options for my child made to suit her needs specifically! The practitioners have helped support us in areas of her sleep, eating and "kind hands".
They are so attentive as a whole, we get picture updates at a minimum twice a week with live updates of her day every day, the instant chat function to the nursery on their app means I can always check in, ask questions or advice.
Bottom line - incredible nursery, supportive to parents and children alike, would recommend to anyone looking for a nursery.
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by
Lilly00
on 28/08/2025
Response by
Nurture and Grow
on 29/08/2025:
Thank you so much for such a heartfelt review. It really means a lot that, as someone working in the industry, you chose us for your daughter’s care and trusted us with such an important decision. We’re delighted to hear how much she enjoys her time with us – her excitement at drop off truly says it all!
Supporting both children and parents is at the heart of what we do, so we’re so pleased to know that you’ve felt guided and supported as first-time parents too. We’ll also pass on your kind words to our chef, who takes great pride in ensuring each child’s dietary needs are cared for individually.
We’re so grateful for your recommendation and your continued trust in us – it’s a joy to be part of your little one’s journey.
- The Nurture and Grow Childcare Team
We honestly couldn’t be happier with Nurture and Grow Childcare. Our little one has been here for two years, and it has been such a wonderful place for them to learn, grow, and feel supported every single day.
The environment is so warm and welcoming, it's of work was done earlier in the year to update the space and the garden and you can tell how much thought and care goes into making it a safe, happy space for the children. The food provided is fantastic too, healthy, varied, and something our child always looks forward to. Special mention to Cheff Charlie who does an amazing job!
What really makes the nursery so special are the relationships. Our child absolutely loves the practitioners and has built such lovely bonds with them. Helen feels like part of the family, she knows our child so well, and the support and care she gives is beyond anything we could have hoped for.
We’ve also seen how much our child has developed with their guidance. Their confidence, independence, and learning have all flourished thanks to the encouragement and dedication of the staff.
We are so grateful to the whole team at Nurture and Grow — it really is a place where children can thrive.
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by
Mumbly85
on 28/08/2025
Response by
Nurture and Grow
on 28/08/2025:
Thank you so much for your wonderful review! 💛
We are absolutely thrilled to hear that your child has felt happy, supported, and inspired during their time with us. It means so much to know that the environment, activities, and care we provide are making a positive difference.
We’ll be sure to pass on your kind words to Chef Charlie, Helen, and the whole team - they’ll be delighted to hear that their dedication is appreciated and that the bonds they’ve built with the children are having such a meaningful impact.
Watching the children grow in confidence, independence, and joy is exactly why we do what we do, and your feedback really makes all the hard work worthwhile. Thank you again for taking the time to share your experience - we’re so grateful to have your family as part of the Nurture and Grow community!
My son went to the nursery for a full year. He enjoyed spending time with Carmon and Ellie from the nursery more than my wife and I. They looked after time just like their own child and identified his SLT requirements and helped us all the way through to his transition to school. He was very sad to graduate and i would 100% recommend this place.
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by
GauravM
on 28/08/2025
Response by
Nurture and Grow
on 28/08/2025:
Thank you so much for your kind words! 💛
We’re thrilled to hear that your son felt so happy and supported during his time with us. The team put so much care into helping each child feel valued and understood, and we’re delighted that their support, especially with his SLT needs and school transition, made such a positive difference.
It’s always a little bittersweet when children “graduate,” but knowing they leave with confidence and happy memories is exactly why we do what we do. Thank you for trusting us and for recommending Nurture and Grow - it means so much to our team!
I would not recommend this nursery based on my personal experience. After raising a safeguarding concern, I felt that the matter was not handled appropriately, and the responsibility was redirected towards me as a parent rather than addressing the issue in my child’s best interests. My daughter was significantly affected by the incident, yet the directors appeared more focused on protecting the nursery’s position than on her wellbeing.
Additionally, there is a charge applied that, according to Ofsted, is not mandatory, which has made invoices higher than expected.
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by
MotherSM
on 13/08/2025
Response by
Nurture and Grow
on 14/08/2025:
We take all safeguarding concerns extremely seriously and follow clear procedures in line with Ofsted requirements and statutory guidance. We are confident that your concern was handled appropriately, with thorough investigation, documentation, and in full accordance with safeguarding policies designed to protect all children in our care.
We would like to reiterate that the Local Authority were involved throughout the process and formally closed the case with no action required, as you are aware.
Our decision to remove you from the nursery was clearly outlined in our letter to you, in accordance with clause 6.2 of our terms and conditions.
Regarding charges, our enrichment fee is voluntary, as stated in our policies and on our website. This regulated fee covers the cost of additional resources and food.
We stand by the professionalism, transparency, and dedication of our team.
