Cole's Reviews

Unreliable

Cancelled at the last minute and left me with no childcare, had to cancel my day at work. Not reliable, can not take care of more than 1 child. Would not use again.

• Overall

by Sohmea about Cole on 22/03/2024

Response by Cole on 22/03/2024:

That’s an unfair comment.
I had a very scary experience on the first day as I have never expected the eldest one kept screaming and yelling and uncontrollable, all the 3 kids ran out of the house when I was locking up the doors. I should have a mental preparations from you if your kids are like that, and you should tell me that your eldest one needs the extra care.

After the first day of 2.5 hours, then i got the message at the same evening that you wanted to extend the second day working time as you children got chickenpox only after I asked you the reason why the children poorly and won’t able to go to school. You should have to tell me that your kids got chickenpox before I came on the first day, as I have never had chickenpox that may be influenced by them.

I like your children a lot, I knew they like me even only looked after them for a short while, I thought we could be friends in the future.

You asked me if I can help after the Easter holiday which you haven’t informed me the schedule in April yet. We have never co-promised the work in April, as you said you need time to arrange, so I think that’s is an unstable work schedule to me only 2.5 hours in the morning for 2 days, and also I felt insecure to work with you because you’ve never tell me the truth, and I messaged you that ‘please look for other people to help I’m afriad if I can’t..’and now you even said: ‘I’m reliable’. That’s really not fair to me. Hope you could find your own problem before you judge others.
Take care