Jo was available to look after our kids ( 3 and 11 ) on Christmas Day at Short notice . I didn’t meet her. They spent 12 hours at her place. My 11 years old told me they had a good time , that Jo was really nice to her and my 3 years old really liked her too. The only negative feedback not enough toys to play for a 3 years old there , but we will definitively use her again.