Lili was a nanny for my two children for 9 years - for my daughter from the age of six months and for my son from birth until they both went to full time school. She had sole care for all of this time. At the end of the nine years we also did a nanny share with a neighbour with a baby and a toddler so at one point Lili had four children in her care.

Lili is the best nanny we have ever had. She is incredibly loving, reliable, gentle but in charge, easy to be with, honest, thoughtful. My children still love her very deeply even though she left us two years ago when we no longer needed full time care. I also miss Lili's sweetness and integrity and her quiet way of getting on with things thoughtfully and efficiently. I think she will be part of our family for ever.

I worked full time while Lili was nannying and I never had a moment's worry about the children's wellbeing. She is really fantastic with babies and children - she is naturally gentle and sweet but she also has a clear and firm approach so they know absolutely that she is in charge. She has the lovely gift of having fun with the children but also being firm about behaviour and boundaries. She was incredibly reliable (never a day sick) and very attentive to the children - she doesn't spend time on the phone when she's working - her attention is on the children all the time. More than once, other parents from school made a point of telling me that they had observed Lili's skills from afar and wanted to tell me how impressed they were with her attitude and approach.

She really is a natural in this field. Employing Lili was one of the best decisions I ever made.

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