1 stars

Unprofessional

Reviewed

Very bad experience. I was looking forward my daughter to to starting nursery. Kerry with her unprofessionalism made all the procedure so stressful and difficult, that drove us to leave and found another childminder. Best choice of my life

  • 1 stars Overall
  • 3 stars Setting
  • 3 stars Cleanliness
  • 1 stars Food

Response from Sunnyside Childcare
Responded

Hi

First response to this is why are you lying about having a daughter? It was your son that I said couldn’t come here Friday due to his illness!

Your son was very sick on Thursday and extremely unwell screaming

He passed this sickness on to a few children in the setting including my own daughter

Due to covid-19 and Ofsteds new policies I have to close if any of the children have a temperature. Your son had a temperature aswell as my daughter and another child. I was being professional and acted how Ofsted has told me and closed the setting. I’m sorry that was inconvenient for you. I lost my grandfather to coronavirus so I have much respect for the vulnerable and would not like any vulnerable person to be exposed. I’m sorry that didn’t fit with your work

You had many settling days with me, came for teas and play dates

I updated you with photos and messages all day
You watched with your own eyes how much the children here adore me, even Ellis said to you “I love kezzy”

Your bad review is purely because my closure was an inconvenience to you
And to any parent or childminder reading this she has even called Ofsted out on me for me closing Friday due to my coronavirus policy.
I have text messages to prove her son was ill as she messaged me Friday saying he was sick
Parents, your children and family are my priority especially with this virus going around and I will do whatever is necessary to keep your children and your family safe from Covid-19. My mum is nearly 60. I will not risk it I’m afraid

Unfortunately some parents don’t understand the seriousness of the virus
Stay safe

Kerry Karen & Kirsty