Hannah's Reviews

Parent

Below are the reviews that Hannah has written.

Joan joined us in February 2018 when our twin boys were 3 weeks old and what a god send she was! The first night she literally frogged marched me upto bed and told me to leave everything to her and to get some much needed sleep!

We asked Joan to night nanny for our twins, as already having an 18m old, and a caesarean I was shattered and not coping that well just through sheer exhaustion. Joan worked Sunday - Thursday 21:00 - 07:00, and stayed over in the mornings if we needed her to - nothing was too much to ask!

Joan fed our boys all through the night and wasn’t even phased by the amount of sick due to them both having horrendous reflux - which took a while to manage via medication. She was even on hand when twin 2 was taken to hospital with Enterovirus Meningitis.

Joan’s commitment to us and the boys was unquestionable when during the heavy snow we had through February and March, she still managed to make it to us every night without hesitation.

We had to unfortunately make the decision to give Joan her notice when our day nanny wanted to go full time; the position of night nanny was only ever supposed to be short term (around 2/3 months) but after 7 months of blissful sleep and being completely spoilt by Joan being so brilliant, we had to say goodbye.

It was always clear that Joan always had our boys best interest at heart and with this in mind I can only say that Joan will be an asset to any family needing the extra help!

We wish Joan all the very best for her future!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Hannah Hannah about Avatar for Joan A Joan A on 25/09/2018

We contacted Emma in desperation with our 6 month old twins that were terrible sleepers and for assistance with the ‘bad habits’ we had started.

Having met Emma for a consultation meeting we decided what we needed was ‘Sleep
Training’ which Emma could provide over 2 weeks.

Emma was very quick to give us pointers and suggestions to make changes to our day routine that would help aid our night times.
Whilst we struggled slightly at first we quickly realised that a Emma knew exactly what she was talking about and had twin 2 self soothing and sleeping through within 10 days. Twin 1 was unfortunately poorly during the training period so it was more challenging and although he never managed to sleep through during her time with us, Emma had set in place the ‘do’s & dont’s’ for us to follow once her time with us had finished. We are pleased to say that although it’s not every night, twin 1 can now self soothe and sleeps through 4/7.

Emma was lovely to have in our home and we are just sorry we didn’t contact her sooner!

Thank you Emma!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Hannah Hannah about Avatar for dilemma dilemma on 30/12/2018